Help for dedicated server
Hello dear Keen software house
I am writing you this Ticket regarding to my dedicated server.
After a week of trying to solve the problem myself I have been advised to talk to you directly. I love Space Engineers and can not handle my dedicated server. It runs on my PC with 64GB of Ram and a Ryzen 7 7700x. With these specs I only achieve a simulations speed of around 0.2 - 0.3. The load of my CPU is somehow only ~20% from the game (~50% globally; the console tells me the CPU load is over 600%). The server is modded and is about a week old so only like 8 npcs and 3 small ships with around 2000 blocks each managed to live there. Maybe it is my fault and I overlooked something obvious.
I would like you to help me with this matter if possible.
sincerely Lucas
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Lucas Wolowczyk,
I am sorry you are experiencing this issue. Can you please deactivate the mods and run the server again? Then please share your logs from your latest attempt with me. I will need two logs, one from the dedicated server and one from the game.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Lucas Wolowczyk,
I am sorry you are experiencing this issue. Can you please deactivate the mods and run the server again? Then please share your logs from your latest attempt with me. I will need two logs, one from the dedicated server and one from the game.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Thank you for the very fast answer.
Here are the files you asked for. The server worked normally unmodded and had a CPU load of 10% and constant sim speed of 1 and above. I also added the logs of the modded version and a funny screenshot with a CPU Load of 141206%.
Greetings
Thank you for the very fast answer.
Here are the files you asked for. The server worked normally unmodded and had a CPU load of 10% and constant sim speed of 1 and above. I also added the logs of the modded version and a funny screenshot with a CPU Load of 141206%.
Greetings
Hello, Lucas Wolowczyk,
thank you for letting me know that the server works normally without the mods. They were probably causing some CPU and sim speed problems.
Since this bug is not happening in vanilla server, can I close this thread?
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Lucas Wolowczyk,
thank you for letting me know that the server works normally without the mods. They were probably causing some CPU and sim speed problems.
Since this bug is not happening in vanilla server, can I close this thread?
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello again
Yes you can close the ticket. I still wanted to mention that I figured out this weekend why it was so bugged. The ships fighting managed to create so much parts that I had 68 pages of 1-3 block objects which had to be calculated. After deleting them the game works flawless again at a sim speed of 1-1.2,
Have a nice day
Greetings
Hello again
Yes you can close the ticket. I still wanted to mention that I figured out this weekend why it was so bugged. The ships fighting managed to create so much parts that I had 68 pages of 1-3 block objects which had to be calculated. After deleting them the game works flawless again at a sim speed of 1-1.2,
Have a nice day
Greetings
Hello, Lucas Wolowczyk,
I am very happy to hear that you managed to solve your problem. I will close this thread since there is no assistance from me needed anymore. Please, do not hesitate to contact us in the future.
Happy engineering!
Kind regards,
Keen Software House: QA Department
Hello, Lucas Wolowczyk,
I am very happy to hear that you managed to solve your problem. I will close this thread since there is no assistance from me needed anymore. Please, do not hesitate to contact us in the future.
Happy engineering!
Kind regards,
Keen Software House: QA Department
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