audio
Won't Fix
After i bought the heavy industry dlc its stuck autoplaying the trailer audio even after i hard reset the computer nomster what it keeps playing it, and it’s starting to get anoying
Files:
IMG_9260.MOV
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Colt Stephens,
thank you for contacting us and I am sorry you are experiencing this issue.
Have you checked your task manager for any background applications running?
Please also try to press "shift-tab" it game and it will pull up a browser. If you can find the source of the audio there you can close it.
Can you perform a thorough scan of your system using reputable antivirus or anti-malware software to check for any potential infections?
You can try to verify your game files in Steam:
-Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
If none of the advices above helped, can you please send me your latest log?
- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Colt Stephens,
thank you for contacting us and I am sorry you are experiencing this issue.
Have you checked your task manager for any background applications running?
Please also try to press "shift-tab" it game and it will pull up a browser. If you can find the source of the audio there you can close it.
Can you perform a thorough scan of your system using reputable antivirus or anti-malware software to check for any potential infections?
You can try to verify your game files in Steam:
-Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
If none of the advices above helped, can you please send me your latest log?
- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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