Could you please confirm if the shared log is indeed the correct game crash log? We have reviewed the log provided and found no instances of crashes, errors, or exceptions. In case it is not the correct log, we recommend first trying the following workarounds, which may resolve the issue you have been experiencing ;
Verify your game files on Steam
Right-click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder
Same access as SpaceEngineers.cfg
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
If the issue persists even after completing these steps, kindly send us the log file specifically when the game crashes occur.
Kind Regards,
Keen Software House: QA Department
Hello, engineer!
Thank you for writing to us.
Could you please confirm if the shared log is indeed the correct game crash log? We have reviewed the log provided and found no instances of crashes, errors, or exceptions. In case it is not the correct log, we recommend first trying the following workarounds, which may resolve the issue you have been experiencing ;
Verify your game files on Steam
Right-click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder
Same access as SpaceEngineers.cfg
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
If the issue persists even after completing these steps, kindly send us the log file specifically when the game crashes occur.
I have the same bug
Hello, engineer!
Thank you for writing to us.
Could you please confirm if the shared log is indeed the correct game crash log? We have reviewed the log provided and found no instances of crashes, errors, or exceptions. In case it is not the correct log, we recommend first trying the following workarounds, which may resolve the issue you have been experiencing ;
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
If the issue persists even after completing these steps, kindly send us the log file specifically when the game crashes occur.
Kind Regards,
Keen Software House: QA Department
Hello, engineer!
Thank you for writing to us.
Could you please confirm if the shared log is indeed the correct game crash log? We have reviewed the log provided and found no instances of crashes, errors, or exceptions. In case it is not the correct log, we recommend first trying the following workarounds, which may resolve the issue you have been experiencing ;
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
If the issue persists even after completing these steps, kindly send us the log file specifically when the game crashes occur.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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