Game crashes before startup

Karl shared this bug 10 months ago
Won't Fix

Game crashes at before startup, fresh install and reinstall

Replies (3)

photo
0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

photo
1

Hello, engineer!

Thank you for writing to us.

We kindly suggest trying the following steps, which may help resolve the issue ;

Verify your game files on Steam

  • Right-click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

Delete SpaceEngineers.cfg file

  • It means your game configuration will be deleted
  • You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

  • Same access as SpaceEngineers.cfg
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

If none of these steps resolve the issue, you can try a workaround that has helped another user with a similar issue ;

https://support.keenswh.com/spaceengineers/pc/topic/26943-exception-occurred-system-dllnotfoundexception-unable-to-load-dll-anselsdk64#comment-69400

Kind Regards,

Keen Software House: QA Department

photo
1

Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

Leave a Comment
 
Attach a file