This object is in archive! 

Game won't launch Steam version.

Igor Oliveira shared this bug 16 months ago
Won't Fix

Hello, My game won't launch at all on steam, The steam app will show the game as "Running" hours will count on it, and evne the executable will appear in the task manager, but the game won't lauch at all nothing happens at all. I've searched all accross internet for solutions. so this is my last resort.

Note: the game will work with the dx9-32bit compatibility mode it's the only version that open and works.

Here is all the things i tried.

Deleted the .cfg

Deleted the roaming folder.

Verified files integrity.

Reinstalled the game from scratch.

Tried to launch it on diferent direct x version (11 or 9) by editing the cfg

Reinstalled Steam.

Use windows compatibility on the .exe

Open steam as admin open the .exe as admin.

Reinstalled Net. Framework

Reinstalled Direct X


i will paste here my last log.

2023-06-25 12:29:25.446 - Thread: 1 -> Log Started

2023-06-25 12:29:25.447 - Thread: 1 -> Timezone (local - UTC): 2h

2023-06-25 12:29:25.447 - Thread: 1 -> App Version: 01_202_120

2023-06-25 12:29:25.462 - Thread: 1 -> Is official: True [NO][NIS][NAMP]

2023-06-25 12:29:25.464 - Thread: 1 -> Branch / Sandbox: SVN

2023-06-25 12:29:25.464 - Thread: 1 -> Environment.ProcessorCount: 12

2023-06-25 12:29:25.513 - Thread: 1 -> Environment.OSVersion: Microsoft Windows 10 Pro (Microsoft Windows NT 10.0.19044.0)

2023-06-25 12:29:25.513 - Thread: 1 -> Environment.CommandLine: "C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64\SpaceEngineers.exe" dxlevel120

2023-06-25 12:29:26.419 - Thread: 1 -> Environment.Is64BitProcess: True

2023-06-25 12:29:26.419 - Thread: 1 -> Environment.Is64BitOperatingSystem: True

2023-06-25 12:29:26.419 - Thread: 1 -> Environment.Version: .NET Framework 4.8.4614.0

2023-06-25 12:29:26.419 - Thread: 1 -> Environment.CurrentDirectory: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Bin64

2023-06-25 12:29:26.424 - Thread: 1 -> CPU Info: AMD Ryzen 5 2600X Six-Core Processor

2023-06-25 12:29:26.424 - Thread: 1 -> IntPtr.Size: 8

2023-06-25 12:29:26.424 - Thread: 1 -> Default Culture:

2023-06-25 12:29:26.424 - Thread: 1 -> Default UI Culture:

2023-06-25 12:29:26.428 - Thread: 1 -> MyConfig.Load() - START

2023-06-25 12:29:26.431 - Thread: 1 -> Path: C:\Users\Oliveira\AppData\Roaming\SpaceEngineers\SpaceEngineers.cfg

2023-06-25 12:29:26.562 - Thread: 1 -> GraphicsRenderer: DirectX 9

2023-06-25 12:29:26.562 - Thread: 1 -> TutorialsFinished: System.Collections.Generic.List`1[System.String]

2023-06-25 12:29:26.562 - Thread: 1 -> MusicVolume: 1

2023-06-25 12:29:26.562 - Thread: 1 -> GameVolume: 1

2023-06-25 12:29:26.562 - Thread: 1 -> DebugInputs: VRage.Serialization.SerializableDictionary`2[System.String,Sandbox.Engine.Utils.MyConfig+MyDebugInputData]

2023-06-25 12:29:26.562 - Thread: 1 -> Language: 0

2023-06-25 12:29:26.562 - Thread: 1 -> ControlsGeneral: VRage.Serialization.SerializableDictionary`2[System.String,System.Object]

2023-06-25 12:29:26.562 - Thread: 1 -> ControlsButtons: VRage.Serialization.SerializableDictionary`2[System.String,System.Object]

2023-06-25 12:29:26.562 - Thread: 1 -> FirstTimeRun: True

2023-06-25 12:29:26.562 - Thread: 1 -> NeedShowTutorialQuestion: False

2023-06-25 12:29:26.562 - Thread: 1 -> VideoAdapter: 0

2023-06-25 12:29:26.562 - Thread: 1 -> ScreenWidth: 1280

2023-06-25 12:29:26.562 - Thread: 1 -> ScreenHeight: 720

2023-06-25 12:29:26.562 - Thread: 1 -> RefreshRate: 60000

2023-06-25 12:29:26.562 - Thread: 1 -> WindowMode: 0

2023-06-25 12:29:26.562 - Thread: 1 -> VerticalSync: False

2023-06-25 12:29:26.562 - Thread: 1 -> HardwareCursor: True

2023-06-25 12:29:26.562 - Thread: 1 -> RenderQuality: 1

2023-06-25 12:29:26.562 - Thread: 1 -> FieldOfView: 60

2023-06-25 12:29:26.562 - Thread: 1 -> RenderInterpolation: False

2023-06-25 12:29:26.562 - Thread: 1 -> GrassDensity: 1

2023-06-25 12:29:26.562 - Thread: 1 -> LowMemSwitchToLow: 0

2023-06-25 12:29:26.564 - Thread: 1 -> MyConfig.Load() - END


These are my pc specs:


Computer Information:

Manufacturer: To Be Filled By O.E.M.

Model: To Be Filled By O.E.M.

Form Factor: Desktop

No Touch Input Detected


Processor Information:

CPU Vendor: AuthenticAMD

CPU Brand: AMD Ryzen 5 2600X Six-Core Processor

CPU Family: 0x17

CPU Model: 0x8

CPU Stepping: 0x2

CPU Type: 0x0

Speed: 3593 MHz

12 logical processors

6 physical processors

Hyper-threading: Supported

FCMOV: Supported

SSE2: Supported

SSE3: Supported

SSSE3: Supported

SSE4a: Supported

SSE41: Supported

SSE42: Supported

AES: Supported

AVX: Supported

AVX2: Supported

AVX512F: Unsupported

AVX512PF: Unsupported

AVX512ER: Unsupported

AVX512CD: Unsupported

AVX512VNNI: Unsupported

SHA: Supported

CMPXCHG16B: Supported

LAHF/SAHF: Supported

PrefetchW: Unsupported


Operating System Version:

Windows 10 (64 bit)

NTFS: Supported

Crypto Provider Codes: Supported 311 0x0 0x0 0x0


Video Card:

Driver: Radeon RX 580 Series

DirectX Driver Name: aticfx32.dll

Driver Version: 31.0.14057.5006

DirectX Driver Version: 31.0.14057.5006

Driver Date: 5 23 2023

OpenGL Version: 4.6

Desktop Color Depth: 32 bits per pixel

Monitor Refresh Rate: 75 Hz

DirectX Card: Radeon RX 580 Series

VendorID: 0x1002

DeviceID: 0x67df

Revision: 0xe7

Number of Monitors: 1

Number of Logical Video Cards: 1

No SLI or Crossfire Detected

Primary Display Resolution: 1920 x 1080

Desktop Resolution: 1920 x 1080

Primary Display Size: 18.78" x 10.55" (21.54" diag), 47.7cm x 26.8cm (54.7cm diag)

Primary Bus Type Not Detected

Primary VRAM Not Detected

Supported MSAA Modes: 2x 4x 8x


Sound card:

Audio device: Speakers (Realtek(R) Audio)


Memory:

RAM: 16315 Mb


VR Hardware:

VR Headset: None detected


Miscellaneous:

UI Language: English

Media Type: Undetermined

Total Hard Disk Space Available: 1907112 MB

Largest Free Hard Disk Block: 1157780 MB

OS Install Date: Sep 27 2020

Game Controller: None detected

MAC Address hash: 38d577983945e5950335c628386f525a5829cd0c


Storage:

Disk serial number hash: 1f0b8196

Number of SSDs: 0

Number of HDDs: 0

Number of removable drives: 0


I will attach here some screenshots of how it looks like. As you can see the game says it running, and the exe is on task manager, but nothing actually launches, nothing at all.

Replies (3)

photo
1

Solved the problem by running steam and the game on compatibility windows 8, weird fix and totally a shot in the dark, but it worked so i take it.

photo
1

Hello, Igor Oliveira,


I am happy to hear your problem was solved. However if you would like a different solution you can also download appropriate drivers for your computer from here: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580


Please let me know if that helped and if you still need my assistance.


Thank you in advance.


Kind regards,

Keen Software House: QA Department

photo
1

Hello, Igor Oliveira,


as there has been no reply to this thread in some time, we will close it. If you're still experiencing this issue, please create a new thread.


Kind regards,

Keen Software House: QA Department

Replies have been locked on this page!