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Game Save won't load past 1%
Won't Fix
We had a power surge during our latest session. Neither the game save nor back-ups will load. It told us to check our logs. We did, but had no luck in determining what the issue could be. If you could help save our game, I'd REAAALLY appreciate it!
-I tried verifying
-Other game saves and new game creations work
-I tried deleting the cfg file, but had no luck
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards,
Keen Software House
Hello, Wayne Greene,
I am sorry you are experiencing this issue. Can you please provide me with more information?
Were you using any mods or scripts? Was the save functioning normally before the power surge? Were you playing in a lobby or on a dedicated server?
Can you please send me your latest log from the time you tried to connect?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Can you also send me your save file? I am not sure if the the Steam link you provided was meant for the save but it only takes me to the home page.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Wayne Greene,
I am sorry you are experiencing this issue. Can you please provide me with more information?
Were you using any mods or scripts? Was the save functioning normally before the power surge? Were you playing in a lobby or on a dedicated server?
Can you please send me your latest log from the time you tried to connect?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Can you also send me your save file? I am not sure if the the Steam link you provided was meant for the save but it only takes me to the home page.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Were you using any mods or scripts? No
Was the save functioning normally before the power surge?Yes
Were you playing in a lobby or on a dedicated server? Lobby we made (a save on my PC) with my wife and daughter
Can you please send me your latest log from the time you tried to connect? Attached
Can you also send me your save file? I am not sure if the the Steam link you provided was meant for the save but it only takes me to the home page. Zipped and sent!
Thanks for your time and help! We love this game. Y'all did a great job!
Were you using any mods or scripts? No
Was the save functioning normally before the power surge?Yes
Were you playing in a lobby or on a dedicated server? Lobby we made (a save on my PC) with my wife and daughter
Can you please send me your latest log from the time you tried to connect? Attached
Can you also send me your save file? I am not sure if the the Steam link you provided was meant for the save but it only takes me to the home page. Zipped and sent!
Thanks for your time and help! We love this game. Y'all did a great job!
Hello, Wayne Greene,
thank you for the save and log files. I managed to launch and save the latest backup of your save file. I am not sure if it is what you need but unfortunately the main save is corrupted.
I am attaching it here.
Please let me know if it works for you or if you need anything else.
Kind regards,
Keen Software House: QA Department
Hello, Wayne Greene,
thank you for the save and log files. I managed to launch and save the latest backup of your save file. I am not sure if it is what you need but unfortunately the main save is corrupted.
I am attaching it here.
Please let me know if it works for you or if you need anything else.
Kind regards,
Keen Software House: QA Department
Sorry, I didn't see your attachment. Also, thanks for all your help :)
Sorry, I didn't see your attachment. Also, thanks for all your help :)
Hello, Wayne Greene,
I would like to check back on you. Did you manage to launch the save?
Kind regards,
Keen Software House: QA Department
Hello, Wayne Greene,
I would like to check back on you. Did you manage to launch the save?
Kind regards,
Keen Software House: QA Department
Hello, Wayne Greene,
as there has been no reply to this thread in some time, we will close it. If you're still experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello, Wayne Greene,
as there has been no reply to this thread in some time, we will close it. If you're still experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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