Crash when joining server

Thibault Esquevin shared this bug ago

Won't Fix

Hi,

My game keep crashing when I try to join an online server.

This seems random as I could join the server this evening, once. While I couldn't this morning even after more than 10 tries. Now I can't join and my game crash again every time I try to join.

I removed shadercache, restarted my PC, tried to connect to a local game before connecting to the server, tried to connect to another server (with success) before joining the server. Nothing worked.

Files:

I have the same bug

Replies (3)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen SWH QA Agent 2 ●

Hello, engineer!

Thank you for writing to us.

Could you please share further information concerning this issue?

It seems that the server you are attempting to join is modded (has active MODs), did your game crash when joining this particular server only, or the issue persists with other servers as well?

If the crashes are only happening on this particular server, the MODs on the server may be causing the crashes.

Kindly try the following workarounds that might resolve the issue ;

Verify your game files on Steam

Right-click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

Delete SpaceEngineers.cfg file

It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

Same access as SpaceEngineers.cfg

Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update GPU/graphics drivers (or, clean install) & switch GPU driver settings to high-performance (i.e. not quality/high quality)
Reinstall the game
Make sure your operating system is fully updated

If the issue persists, kindly send us the latest log from when the crash happened.

We are looking forward to assisting you with this issue.

Kind regards,

Keen Software House: QA Department

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QA KeenSWH ●

Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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