Space Engineers game crashes

Tremor_ shared this bug ago

Won't Fix

Hello, I have the space engineers game. My system requirements are more than sufficient, my graphics card and processor's drivers are in the latest version; When I open the game and click create new world, my game first says "There was an error while loading the world! It gives the error Check the log for more information.'' and then crashes. I would appreciate if you could help.

I have the same bug

Replies (3)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Ondrej Borz ●

Hello, Tremor_,

thank you for contacting us regarding your issue.

Can you please provide me more information?

Is this happening to you right from the start (e.g. you just purchased the game lately), or was the game working fine previously? Is this issue happening with all game worlds that you try to start? Or just with some? How about saved games? Those are working, are you able to load the game, play there and save properly?

It would be good if you can share me the said log file.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Before doing so, I might be also good idea to try these general fixes/workarounds on your side:

Verify your game files in Steam – right-click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder – same access as above
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers – I know you are writing that you have these with latest drivers, but... was the game working fine e.g. on older driver? Are you able to roll back to previous driver, if the game was working there?
Reinstall the game
Make sure your operating system is fully updated

If nothing from above would work for you, please share me the log file as asked above.

Thank you.

Kind Regards

Keen Software House: QA Department

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QA KeenSWH ●

Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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