Connection Issues occurring to servers around 9:40pm EST every day

Yazet Sep shared this bug ago

Won't Fix

Hello, I am running on a working and reliable internet connection, but a few days ago the game has started disconnecting from the server I am connected to (Official Dedicated Home US #4 ) and after which I can no longer reconnect until the next morning. I am playing with friends and they can play on the server with no issue, even after I am disconnected.

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I have the same bug

Replies (3)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Yazet Sep ●

Hello, I tested from another device and confirmed I cannot connect from it either.

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Keen SWH QA Agent 2 ●

Hello, engineer!

Thank you for writing to us.

Could you kindly share further information concerning this issue?

Are you not able to connect to any server after the said time or just US #4 server only?

By any chance, have you scheduled the OS update at the said time every day, or has your antivirus scheduled to scan the device at the said time?

Are you using VPN? If so, could you disable it and check if that resolves this issue?

You can also try to verify the game files on Steam and check if anything changes.

Right-click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

Or, Delete SpaceEngineers.cfg file

It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

If the issue persists, kindly send us the log file when experiencing this issue.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

We are looking forward to assisting you with this issue.

Kind regards,

Keen Software House: QA Department

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QA KeenSWH ●

Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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