Unplaying game soft lock
Fresh install of Space Engineers and after 6 hours of Googling "fixes" has lead me nowhere to make this game work. Game used to work fine in 2019 when I last played, now the game is unplayable because it soft locks after about a minute of playing.
I know my system is powerful enough to run this game smoothly at extreme settings, but I've knocked the graphics down to a chopped down Medium (No AA, no Post Processing, low Shaders, Shadows, and Lighting).
I've tried all of the fixes the Steam Discussion Moderator has suggested in a Discussion post and nothing has worked. ShaderCache deleted (Multiple times), cfg deleted, files verified. On top of other fixes suggested around Google (Turning off nVidia Overlay, Replacing the VRageLibrary.dll for SE with the one from the SE Mod SDK. Just to name two that I remember)
PS: Having your Steam Discussions Moderator "compare" their system with me is kind of useless information that they don't need to add. Just because their system is running fine (Despite being similar in some areas than mine, worse in others, and better in others) doesn't mean anything when it would seem after hours of Googling (Looking for fixes), that this problem has been persisting for years on a wide variety of systems.
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Akiya!
Thank you for writing to us, and we apologize that you are experiencing this issue.
Could you please share further information concerning the issue?
Is there any Plugin active on your game? If so, kindly remove the Plugin, restart the game, and check if that resolves the issue.
If the issue persists (or if there has been no Plugin active on the game before), kindly send us the log files when you experience this issue.
We are looking forward to assisting you with this issue.
Kind regards,
Keen Software House: QA Department
Hello, Akiya!
Thank you for writing to us, and we apologize that you are experiencing this issue.
Could you please share further information concerning the issue?
Is there any Plugin active on your game? If so, kindly remove the Plugin, restart the game, and check if that resolves the issue.
If the issue persists (or if there has been no Plugin active on the game before), kindly send us the log files when you experience this issue.
We are looking forward to assisting you with this issue.
Kind regards,
Keen Software House: QA Department
(Interesting how I can submit a ticket without an account, but need to register to comment back on said ticket..)
No, there was no plugins (I think you mean Mod?). It was a fresh install, no mods at all.
But since you guys took three days to respond, I kept trying to fix it myself.
So, whether it was down to uninstalling and deleting everything Space Engineers related, restarting, reinstalling to my M.2 NVM.e, and disabling Autosave - The game runs fine (Even on higher graphics settings. I knew this wouldn't have been the problem), and I've been playing just fine for the last two and a half days.
I think it was because of your Autosaving. Since after hours of Googling possible fixes for your game, someone said they disabled Autosave and it works just fine, none of that Soft Locking. So... Perhaps look into the Autosave function? Again, this was on a fresh game install with no mods.
However, I'll provide the first log (After deleting all of them to make sure the first one I got was one that showed the Soft Lock) that I have that should show the Soft Lock. All the rest of the logs after that are of the game working fine (If not a couple of Logs where it didn't load).
I'm pretty sure this is the correct log for the Soft Lock issue
(Interesting how I can submit a ticket without an account, but need to register to comment back on said ticket..)
No, there was no plugins (I think you mean Mod?). It was a fresh install, no mods at all.
But since you guys took three days to respond, I kept trying to fix it myself.
So, whether it was down to uninstalling and deleting everything Space Engineers related, restarting, reinstalling to my M.2 NVM.e, and disabling Autosave - The game runs fine (Even on higher graphics settings. I knew this wouldn't have been the problem), and I've been playing just fine for the last two and a half days.
I think it was because of your Autosaving. Since after hours of Googling possible fixes for your game, someone said they disabled Autosave and it works just fine, none of that Soft Locking. So... Perhaps look into the Autosave function? Again, this was on a fresh game install with no mods.
However, I'll provide the first log (After deleting all of them to make sure the first one I got was one that showed the Soft Lock) that I have that should show the Soft Lock. All the rest of the logs after that are of the game working fine (If not a couple of Logs where it didn't load).
I'm pretty sure this is the correct log for the Soft Lock issue
Hello, Akiya,
thank you for letting us know about the fix that you discovered, it can help other players in the future. I will close this thread as there is no assistance from us needed.
Kind regards,
Keen Software House: QA Department
Hello, Akiya,
thank you for letting us know about the fix that you discovered, it can help other players in the future. I will close this thread as there is no assistance from us needed.
Kind regards,
Keen Software House: QA Department
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