problems with multiplayer

valentino spacegy shared this bug ago

Won't Fix

Hi, i need some help whit space engineers,

every time i try join multiplayer the game show the message "the server is not responding"

what can i do?

Privo di virus.www.avg.com

I have the same bug

Replies (4)

valentino spacegy ●

why you send me avg?

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Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen SWH QA Agent 2 ●

Hello, Valentino!

Thank you for writing to us.

Could you kindly share further information with us?

Is this issue occurring when trying to join a particular multiplayer server, or does it happen with all servers (including Keen Official Servers)?

Are you using VPN? If so, kindly disable VPN and see if that resolves the issue.

You can also try verifying the game files on Steam. To do so ;

Right-click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

Start the game and try to join Keen's Official servers. If you still aren't able to join any server, kindly send the log files when experiencing this issue.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

We are looking forward to assisting you with this issue.

Kind regards,

Keen Software House: QA Department

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QA KeenSWH ●

Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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