Dx11 Bug while staring the game

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

Hello, Adam Matiscik,

I am sorry to hear you are experiencing this issue. Was there any log created that you can share with me?

- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Please try these workarounds first, and let me know if anything from the list works for you.

• Verify your game files in Steam – right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
• Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
• Delete ShaderCache folder – same access as above
• Back up your whole Space Engineers Roaming folder and delete it
• Restart Steam
• Reinstall VC Redist 2017
• Update graphic drivers
• Reinstall the game – please make sure you perform clean install. After uninstalling the game, make sure there are no leftovers in the appdata folder and in Steam folder as well.
• Make sure your operating system is fully updated

You can additionally try to change the actual desktop resolution to 720p and then back to 1080p. Or if you have the option to plug in another monitor, try that as well please.

Thank you in advance.

Kind Regards

Keen Software House: QA Department

Hello,

I am happy to hear your problem was solved. Since there is no assistance from me needed anymore I will close this thread.

Happy engineering!

Kind regards,

Keen Software House: QA Department