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Hi
Won't Fix
Please fix space engineers. It keeps crashing on me and give me the black screen and it loads way too slow and it likes way too much. It needs major repairs on the graphics and software system
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Austin,
thank you for reaching us regarding your problem.
Can I please ask you for any more information that you can provide?
What exactly is wrong, what is happening with you game?
You are speaking about several issues (crashing, staying on black screen, long loading times...). Is there any exact place/game mode that you are experiencing this issue? Does it happen when you try to play in single player, in Lobby mode, on Dedicated server or on any other server? Are there any set of steps that you follow and the game behaves like you are writing (one of those cases written above), or it does not matter what you do and you always end up facing these issues?
Was the behavior the same for you in the past as well, or did it start just recently (after the update)?
Can you please share me log files from your game so I can take a closer look what is happening on your side?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance. Any more additional information that you can share would help as well.
Kind Regards
Keen Software House: QA Department
Hello, Austin,
thank you for reaching us regarding your problem.
Can I please ask you for any more information that you can provide?
What exactly is wrong, what is happening with you game?
You are speaking about several issues (crashing, staying on black screen, long loading times...). Is there any exact place/game mode that you are experiencing this issue? Does it happen when you try to play in single player, in Lobby mode, on Dedicated server or on any other server? Are there any set of steps that you follow and the game behaves like you are writing (one of those cases written above), or it does not matter what you do and you always end up facing these issues?
Was the behavior the same for you in the past as well, or did it start just recently (after the update)?
Can you please share me log files from your game so I can take a closer look what is happening on your side?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance. Any more additional information that you can share would help as well.
Kind Regards
Keen Software House: QA Department
I'm pretty sure you're trying to run the game on a potato. Could you describe your hardware here?
I'm pretty sure you're trying to run the game on a potato. Could you describe your hardware here?
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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