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Vanished base
Won't Fix
My base is invisible on NA1 along with a h-01 prospector all I can see is accouple ships and my safe zone it has been like this since the server crashed ALso on NA6 I have a coustom tt-420 that has vanished and even its grids are gone from my info tab list.
Files:
244850_20230416...
I have the same bug 
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
THis is a bug not a support day 3 please help
THis is a bug not a support day 3 please help
Hi team!
I took a look at this user's base on NA#1 and found it to be indeed invisible and unable to interact with it.
I managed to teleport the grid away by interacting with another grid, though it remained invisible and caused desync issues within a 5km area.
I was able to find the grid "The Boring Company Station" in the Entity List and removed it, then repasted the player's station back in. This solved the desync issues in the area.
If you require further information, I'll upload more video files.
- Gorwyn OGSA
Hi team!
I took a look at this user's base on NA#1 and found it to be indeed invisible and unable to interact with it.
I managed to teleport the grid away by interacting with another grid, though it remained invisible and caused desync issues within a 5km area.
I was able to find the grid "The Boring Company Station" in the Entity List and removed it, then repasted the player's station back in. This solved the desync issues in the area.
If you require further information, I'll upload more video files.
- Gorwyn OGSA
I ran into this same issue on my own server
I ran into this same issue on my own server
This has heppend again on a different server ....
This has heppend again on a different server ....
I am on my alt and unable to enter my zone because he is not part of the faction but here you can see my latest vanished base this is #3 only this time the base vanished with my main account and sons account in cryo pods so now both accounts are in limbo with no hud cant die cant move and it looks like I am inside earth I think this has something to do with using the turret controller on sun tracking and the use of the new portal covers because my bases that have not used any new block have not vanished but any base I have placed a new block on has vanished the same day. Video is of my alt showing the vanished base picture is what my main account sees when logging in no hud can't do anything but press f5 and Esc.
I am on my alt and unable to enter my zone because he is not part of the faction but here you can see my latest vanished base this is #3 only this time the base vanished with my main account and sons account in cryo pods so now both accounts are in limbo with no hud cant die cant move and it looks like I am inside earth I think this has something to do with using the turret controller on sun tracking and the use of the new portal covers because my bases that have not used any new block have not vanished but any base I have placed a new block on has vanished the same day. Video is of my alt showing the vanished base picture is what my main account sees when logging in no hud can't do anything but press f5 and Esc.
Hello, Charles Blackwell,
I am sorry you are experiencing this issue. Can you please share your log from the time this happened with me?
- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
If you or anyone else can also provide me with a save file of the world where this happened, it would really help me out.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Charles Blackwell,
I am sorry you are experiencing this issue. Can you please share your log from the time this happened with me?
- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
If you or anyone else can also provide me with a save file of the world where this happened, it would really help me out.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello Engineers,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineers,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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