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please help. i lost my 42 hours world due to world corruption! I cant load in it. i tried everything including help of your moderators and developers and admins on your discord server! I even gave them crash log of a save and still cannont help me. Please help me!!!!!!!!!!!
I have the same bug
Hello,
Have you seen my message that i sent you 2 hours ago? If not i need assistance.
I accidently sent you the wrong save that is called: Star System 2023-04-09 2223.zip
But i meant to send this save: BACKUP.rar
So i will attach it and zip it and i will send you the save and crash log.
Please fix it if possible.
Thanks in advance
Hello,
Have you seen my message that i sent you 2 hours ago? If not i need assistance.
I accidently sent you the wrong save that is called: Star System 2023-04-09 2223.zip
But i meant to send this save: BACKUP.rar
So i will attach it and zip it and i will send you the save and crash log.
Please fix it if possible.
Thanks in advance
Hello, Zakarije Ganid,
I am sorry you are experiencing this issue. Have you tried to load any of the backups? Are you using any mods that could cause the save file to get corrupted?
Can you please share your save and log files with me?
- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
- You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves. Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Zakarije Ganid,
I am sorry you are experiencing this issue. Have you tried to load any of the backups? Are you using any mods that could cause the save file to get corrupted?
Can you please share your save and log files with me?
- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
- You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves. Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello,
I tried revive the save. I however had to deactivate the mod. I am attaching it here, please try to copy paste into your saves folder and restart your computer.
Please let me know, if it works in your game and if not I will assist you further.
Thank you.
Kind regards,
Keen Software House: QA Department
Hello,
I tried revive the save. I however had to deactivate the mod. I am attaching it here, please try to copy paste into your saves folder and restart your computer.
Please let me know, if it works in your game and if not I will assist you further.
Thank you.
Kind regards,
Keen Software House: QA Department
Hello,
just extract it and paste it in the \Roaming\SpaceEngineers\Saves and delete the corrupted save first. Then it should appear in Load game. I could see it right away when I tested it on my computer.
Please let me know if it appeared.
Kind regards,
Keen Software House: QA Department
Hello,
just extract it and paste it in the \Roaming\SpaceEngineers\Saves and delete the corrupted save first. Then it should appear in Load game. I could see it right away when I tested it on my computer.
Please let me know if it appeared.
Kind regards,
Keen Software House: QA Department
Hello,
thank you for the correct save. There a couple of things which I need from you. You have sent me a backup of the save file, but I need the original save file. Also this file has been modified by the SE Toolbox, and has been moded which could be causing the corruption.
Please provide me with the original save file which also includes backups and I will assist you further.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello,
thank you for the correct save. There a couple of things which I need from you. You have sent me a backup of the save file, but I need the original save file. Also this file has been modified by the SE Toolbox, and has been moded which could be causing the corruption.
Please provide me with the original save file which also includes backups and I will assist you further.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello,
I will close this ticket now.
Kind regards,
Keen Software House: QA Department
Hello,
I will close this ticket now.
Kind regards,
Keen Software House: QA Department
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