This object is in archive! 

Space Credits

Charles L Bandy shared this bug 20 months ago
Won't Fix

I have 36,000,000.00 Space Credits, but I can't buy any ships with it. Screen says I don't have enough SC. Thank you for your Help.

Replies (3)

photo
0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

photo
1

Hello, Charles L Bandy,


I am sorry you are experiencing this issue. Can you please share your log with me?


- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.


Are you playing single player or multiplayer? Does this happen only in one save or in multiple saves? Can you please share your save file if possible as well please?


  • You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
  • Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.


You can also try the following:


Verify your game files in Steam

-Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files


Delete SpaceEngineers.cfg file

-You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

- It means your game configuration will be deleted


Delete ShaderCache folder

-Same access as SpaceEngineers.cfg


Back up your whole Space Engineers Roaming folder and delete it

Restart Steam

Reinstall VC Redist 2017

Update graphic drivers

Reinstall the game

Make sure your operating system is fully updated


Thank you for letting me know if anything worked.


Kind regards,

Keen Software House: QA Department

photo
1

Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

Replies have been locked on this page!