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Startup Crash
Solved
It crashes when I click play on steam. It then crashes with a GPU error within the logs, with an option to sent the report, with or without an email, (to give a discription)
Reinstalling didn't fix the problem, however I am trying to avoid a clean reinstallation and losing everything.
What Do?
(NOTE: my steam account email "bionic.void@yahoo.com is not the email I'm listing.
I have the same bug
here is the string holding the crash info..
================================== CRASH INFO ==================================
AppVersion: 01_201_014
GameName: Space Engineers
IsOutOfMemory: False
IsGPU: False
IsNative: False
IsTask: False
IsExperimental: False
ProcessRunTime: 10
PCUCount: 0
IsHang: False
GCMemory: 41
GCMemoryAllocated: 41
HWAvailableMemory: 2577
ProcessPrivateMemory: 433
AnalyticId: SE
================================== OFNI HSARC ==================================
2023-04-10 13:43:10.890 - Thread: 1 -> Log Closed
here is the string holding the crash info..
================================== CRASH INFO ==================================
AppVersion: 01_201_014
GameName: Space Engineers
IsOutOfMemory: False
IsGPU: False
IsNative: False
IsTask: False
IsExperimental: False
ProcessRunTime: 10
PCUCount: 0
IsHang: False
GCMemory: 41
GCMemoryAllocated: 41
HWAvailableMemory: 2577
ProcessPrivateMemory: 433
AnalyticId: SE
================================== OFNI HSARC ==================================
2023-04-10 13:43:10.890 - Thread: 1 -> Log Closed
Guys, it's been 16 hours without a single response. Are these things even looked at?
Guys, it's been 16 hours without a single response. Are these things even looked at?
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Thanks. Where can I find them??
Thanks. Where can I find them??
There are so many pages on that website. Could there be a link to my ticket as it's moved? Hunting for it seems near to Impossible, Or am I to say peace out to a well paid for game, DLCs included
There are so many pages on that website. Could there be a link to my ticket as it's moved? Hunting for it seems near to Impossible, Or am I to say peace out to a well paid for game, DLCs included
Hello, C.J Andrews,
I am sorry you are experiencing this issue.
Are you using any plugins? There have been some changes in our Plugin Policy. Because of this, the existing Plugin Loader on the Workshop has been marked as deprecated, and some players are reporting crashes on launch with the "RunPluginLoader" expectation in their log.
If you previously used the Workshop version you may need to clear/change your launch options ;
In Steam> right-click on Space Engineers > Properties > General > clear the 'Launch Options' box.
Although, we recommend waiting until the game updates before reinstalling Plugin Loader, but if you still want to install Plugin Loader in the game version 1.201 you can use the Plugin Loader from GitHub with new launch options: https://github.com/sepluginloader/PluginLoader
If you are not using any plugins then please send me your entire log file.
Kindly let us know if the above mentioned workarounds resolve your issue.
Kind Regards,
Keen Software House: QA Department
Hello, C.J Andrews,
I am sorry you are experiencing this issue.
Are you using any plugins? There have been some changes in our Plugin Policy. Because of this, the existing Plugin Loader on the Workshop has been marked as deprecated, and some players are reporting crashes on launch with the "RunPluginLoader" expectation in their log.
If you previously used the Workshop version you may need to clear/change your launch options ;
In Steam> right-click on Space Engineers > Properties > General > clear the 'Launch Options' box.
Although, we recommend waiting until the game updates before reinstalling Plugin Loader, but if you still want to install Plugin Loader in the game version 1.201 you can use the Plugin Loader from GitHub with new launch options: https://github.com/sepluginloader/PluginLoader
If you are not using any plugins then please send me your entire log file.
Kindly let us know if the above mentioned workarounds resolve your issue.
Kind Regards,
Keen Software House: QA Department
Hey, um about that. I already started a clean reinstallation so I will have to wait until my piss poor internet finishes with it, in about 2 days before trying anything else.
Not to complain but after 20+ hours with little to no response, I counted my losses.
Please keep this ticked open incase it still gives me trouble. It was not easy getting to this point..
Hey, um about that. I already started a clean reinstallation so I will have to wait until my piss poor internet finishes with it, in about 2 days before trying anything else.
Not to complain but after 20+ hours with little to no response, I counted my losses.
Please keep this ticked open incase it still gives me trouble. It was not easy getting to this point..
Hello, Engineer,
happy to hear that this issue is fixed now on your side.
As there is no further assistance needed from our side, I will close this thread now as solved.
Please do not hesitate to contact us again if you would experience/observe any other issue in the future.
Kind Regards
Keen Software House: QA Department
Hello, Engineer,
happy to hear that this issue is fixed now on your side.
As there is no further assistance needed from our side, I will close this thread now as solved.
Please do not hesitate to contact us again if you would experience/observe any other issue in the future.
Kind Regards
Keen Software House: QA Department
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