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Ore detector issues on desktop pc
Won't Fix
So I'm having issues with ores not showing up no matter what I do. I am playing on a modded server. But before we blame the mods I don't think that's the issue. If I play on my laptop the ores show up fine. However on my desktop pc Ores will not show up and I noticed my cockpit lcds don't stay lit despite having plenty of power. It happens in my fellow friends ships too for me but not for them. Everyone else can see ore but me. My pc has 32GB RAM and a 3060ti so the pc is plenty powerful to handle the game. Not entirely sure what to do. I've validated files and such with no issues.
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Kyle!
Thank you for writing to us, and we are sorry to hear that you are experiencing an issue.
Could you kindly provide additional information about the issue?
Are you using the same Steam account on both your PC and laptop? We ask because if you are using different accounts, you may be missing some DLCs on your PC's Steam account, which could be causing the different experiences on your PC and laptop.
If the accounts are the same on both devices, could you kindly verify the game files on your PC's Steam? To do so,
If the issue persists, please try changing your Graphic and Display settings. To do so,
To change the graphic setting,
Please also make sure that there are no active plugins in your game. Start a new vanilla (no active MODs) world, paste the affected ore detector ship there, and see if the issue persists. You can also try placing a new ore detector block on a new grid and see if the results differ.
If the issue persists, kindly send us a screen recording/video showing the issue at your end, the vanilla world save where we can reproduce this issue, and log files when experiencing this issue.
We look forward to assisting you with this issue further.
Kind Regards,
Keen Software House: QA Department
Hello, Kyle!
Thank you for writing to us, and we are sorry to hear that you are experiencing an issue.
Could you kindly provide additional information about the issue?
Are you using the same Steam account on both your PC and laptop? We ask because if you are using different accounts, you may be missing some DLCs on your PC's Steam account, which could be causing the different experiences on your PC and laptop.
If the accounts are the same on both devices, could you kindly verify the game files on your PC's Steam? To do so,
If the issue persists, please try changing your Graphic and Display settings. To do so,
To change the graphic setting,
Please also make sure that there are no active plugins in your game. Start a new vanilla (no active MODs) world, paste the affected ore detector ship there, and see if the issue persists. You can also try placing a new ore detector block on a new grid and see if the results differ.
If the issue persists, kindly send us a screen recording/video showing the issue at your end, the vanilla world save where we can reproduce this issue, and log files when experiencing this issue.
We look forward to assisting you with this issue further.
Kind Regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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