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no sound during game play

josh meenan shared this bug 19 months ago
Won't Fix

Hello,


When I start Space Engineers, I can hear sound during the opening credits and then once it goes to the main menu, nothing. I have gone into the sound settings and turn them up, once I save and exit and then go back in, they are back down to 0. All other setting that I adjust, stay where they are except for the sound. What can be done to help resolve this issue? I have gone on to the forums to see what others have done to fix this issue and nothing has worked. Please either fix or let me know what needs to be done to fix this issue. Thank you for your help and assistance with this issue.

Replies (3)

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Hello!


Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.


Kind Regards

Keen Software House

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Hello, josh meenan,


I am sorry you are experiencing this issue. Is this problem only present in Space Engineers or other games and applications as well? You said you tried to fix it, what did you try to do, please? Are you using headphones?


You can also give a try to this solution: https://www.spaceengineersgame.com/troubleshooting/audio-issues/


Please, also share your log with me.


- You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.


Please, let me know if your issue persists.


Thank you.


Kind regards,


Keen Software House: QA Department

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Hello Engineer,

as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.

Kind regards,

Keen Software House: QA Department

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