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Cannot Spawn into Keen NA#5
Won't Fix
Hello I am having issues trying to spawn into Keen #5 or any Keen server for the matter. When I join the server all I can see is open space and not given the option to spawn. I can spawn into any other server but these.
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Austin Butler,
I am sorry you are experiencing this issue.
Can you please try the following:
Verify your game files in Steam
-Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
-You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
- It means your game configuration will be deleted
Delete ShaderCache folder
-Same access as SpaceEngineers.cfg
Please let me know if you are still having the issue. If so, then please share your log with me. It is located in the Roaming folder in the SpaceEngineers folder.
Have you always had this issue or is it happening suddenly? For example after an update. Can you share a video or a screenshot of the problem?
Thank you.
Kind regards,
Keen Software House: QA Department
Hello, Austin Butler,
I am sorry you are experiencing this issue.
Can you please try the following:
Verify your game files in Steam
-Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
-You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
- It means your game configuration will be deleted
Delete ShaderCache folder
-Same access as SpaceEngineers.cfg
Please let me know if you are still having the issue. If so, then please share your log with me. It is located in the Roaming folder in the SpaceEngineers folder.
Have you always had this issue or is it happening suddenly? For example after an update. Can you share a video or a screenshot of the problem?
Thank you.
Kind regards,
Keen Software House: QA Department
Hello,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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