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I have a very serious problem For steam server
Won't Fix
Hi,
All of a sudden, all players crashed when they entered my server， After I updated the module, this fault still occurred. Please help me understand why it happened and how to solve it.
Thank you very much
I have the same bug 
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, ShaoHao,
thank you for reaching our forum with your issue.
However, after closer investigation of the logs you provided, there are lots and lots of mod errors.
Please keep in mind that we do not and can not provide support for mods. It's the mod creator/owner responsibility to make sure the mod is working fine on the current version of the game.
Are you experiencing the same issue when launching the server without any mods?
If not, and you can run the server just fine and players are able to connect there without issue, I think that would point towards the mods error. In that case you would need to find what mod exactly is breaking the game (it can be (and most likely are) multiple mods), by viewing the log yourself and according to various mod errors there, you would need to try and take one by one to see if and when this issue would be fixed for you.
If this won't help you, I would need to see also some of the client-side logs, as the server itself is not most likely crashing, right?
Thanks.
Kind Regards
Keen Software House: QA Department
Hello, ShaoHao,
thank you for reaching our forum with your issue.
However, after closer investigation of the logs you provided, there are lots and lots of mod errors.
Please keep in mind that we do not and can not provide support for mods. It's the mod creator/owner responsibility to make sure the mod is working fine on the current version of the game.
Are you experiencing the same issue when launching the server without any mods?
If not, and you can run the server just fine and players are able to connect there without issue, I think that would point towards the mods error. In that case you would need to find what mod exactly is breaking the game (it can be (and most likely are) multiple mods), by viewing the log yourself and according to various mod errors there, you would need to try and take one by one to see if and when this issue would be fixed for you.
If this won't help you, I would need to see also some of the client-side logs, as the server itself is not most likely crashing, right?
Thanks.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
as there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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