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i can't save anymore

mikael.guellier shared this bug 21 months ago
Solved

i can't save any world since i try the last beta with ia block , i delet all my save game and unistall /Install the game but nothing change , i also put my game on normal (no beta selected)

Replies (4)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello, mikael,

thank you for reaching our forum with your issue and we are sorry that you are experiencing it.

Can you please provide me more information?

Is this issue happening to you on one specific save, or are you experiencing it on more/all saves that you tried?

Are there any mods involved in the saves that are suffering with this issue?

Is this happening to you also when trying to load completely new game (e.g. Empty worlds) without any mods, after some time of playing?

Can you please try these workarounds/fixed first?

  • Verify your game files in Steam – right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder – same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game – while you are writing that you already did that, can you please confirm that you did perform clean re-install of the game? By that I mean that you run uninstall command through Steam, restarted you PC after that, check both folders (SE in Roaming and in Steam folder as well) that there are no leftovers or still some files left. If yes, please make sure you delete these manually, before trying to install the game again. Restart you PC after installation and try to run the game.
  • Make sure your operating system is fully updated

If nothing from above works, please share me log files from the game session where you are trying to load/save this affected save file and the save file itself as well.

For logs:

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

For saves:

You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.

Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.

Thanks in advance.

Kind Regards

Keen Software House: QA Department

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thx for you fast reply .

after folowing your instruction my game work propely and i don't have any issue anymore thank you a lot.

(btw for anser your question , this issue append on all my game , even new one , and i don't use any mod)

have a nice day and thank you!

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Hello, mikael,

happy to hear that you are no longer experiencing this issue.

Since there is no further assistance needed from our side, I will close this thread now.

Please do not hesitate to contact us again if you happen to experience and/or observe any other issue.

Happy Engineering!

Kind Regards

Keen Software House: QA Department

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