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when i start the game the main menu flickers in white
Solved
hello i am new to the game literally bought the game 3days ago and this happen, the first time i enter the game the flicker doesn´t appear but the second time i wanted to play the flickering happen
this are my specs:
cpu: Ryzen 5 3600
gpu: Nvidia geforce rtx 3050 drivers 531.18
ram: kingston fury beast rgb 16gb
Files:
Space Engineers...
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Jorge Hernandez Fernandez,
I am sorry you are experiencing this issue. Can you please try the following:
Verify your game files in Steam
-Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
-You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
- It means your game configuration will be deleted
Delete ShaderCache folder
-Same access as SpaceEngineers.cfg
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
If nothing works then please share your Windows event viewer log with me. You can go to this site: https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/ There you will find the more fixes and also a guide to find the event viewer log.
Also, please share your log file with me.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hello, Jorge Hernandez Fernandez,
I am sorry you are experiencing this issue. Can you please try the following:
Verify your game files in Steam
-Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
-You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
- It means your game configuration will be deleted
Delete ShaderCache folder
-Same access as SpaceEngineers.cfg
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
If nothing works then please share your Windows event viewer log with me. You can go to this site: https://www.spaceengineersgame.com/troubleshooting/game-will-not-start-issues/ There you will find the more fixes and also a guide to find the event viewer log.
Also, please share your log file with me.
Thank you in advance.
Kind regards,
Keen Software House: QA Department
Hi, i try the things that you mentioned and deleting the SpaceEngineers.cfg worked for me.
thanks for responding quickly :)
Hi, i try the things that you mentioned and deleting the SpaceEngineers.cfg worked for me.
thanks for responding quickly :)
Hello, Jorge,
thanks for the update. Happy to hear that you are no longer experiencing this issue and are able to play again normally.
As there is no further assistance needed from our side, I will close this thread now.
Please do not hesitate to contact us again if you would observe/experience any other issue.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
Hello, Jorge,
thanks for the update. Happy to hear that you are no longer experiencing this issue and are able to play again normally.
As there is no further assistance needed from our side, I will close this thread now.
Please do not hesitate to contact us again if you would observe/experience any other issue.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
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