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Blue stripes on menue skin, nothing avaiable

Günther Helmer shared this bug 22 months ago
Won't Fix

I have blue stripes on the screen. I can´t choose anything. reiunstall dit not work.

Replies (3)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello, Günther,

thank you for letting us know about this issue that you are experiencing.

Just to make sure at the very beginning... you are not complaining about the blue stripes as such, right? That is normal part of the game UI in the main menu. Please see my image.

I understand that you are referring to completely missing menu buttons and such, right?

Can you please try these workarounds in order to try to fix the issue on your side?

  • Verify your game files in Steam – right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder – same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Update graphic drivers
  • Reinstall the game – please make sure that you perform clean installation. After uninstalling the game, check both folders where the data are stored (the %appdata% one and the one in Steam/steamapps/common/SpaceEngineers). There should not be any leftovers. If some present, please delete those manually. Restart your PC. Install the game normally through Steam, do another PC restart any try to launch the game.
  • Make sure your operating system is fully updated

If nothing from above would work for you, can you please share me a log from the game, when you try to run it?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thank in advance.

Kind Regards

Keen Software House: QA Department

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Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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