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cannot start the game directx11 error pls help
Solved
i keep getting an error not sure how to fix this tried uninstalling deleting all files etc nothing seems to fix it. the game always ran fine when it did run. havent been able to launch and play this game in a good year or so :C i can launch and play other games but not this one
Files:
SpaceEngineers_...
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, engineer!
Sorry to hear you're experiencing this issue.
In the provided log, we found that the game couldn't find the config file. If possible, could you get the config (SpaceEngineers.cfg) file from a friend who also plays Space Engineers? Or you can also try SE's new/fresh installation by deleting every leftover in both the Roaming/SE and Steam/SE folders. Relaunch the game.
If the issue persists, kindly try the workarounds mentioned in the following links, which have resolved the problem for players with a similar issue;
https://steamcommunity.com/app/244850/discussions/0/2913220877913474685/
https://steamcommunity.com/app/244850/discussions/6/1621724915799466458/
Kindly let us know if any of the workarounds solve your issue.
Kind Regards,
Keen Software House: QA Department
Hello, engineer!
Sorry to hear you're experiencing this issue.
In the provided log, we found that the game couldn't find the config file. If possible, could you get the config (SpaceEngineers.cfg) file from a friend who also plays Space Engineers? Or you can also try SE's new/fresh installation by deleting every leftover in both the Roaming/SE and Steam/SE folders. Relaunch the game.
If the issue persists, kindly try the workarounds mentioned in the following links, which have resolved the problem for players with a similar issue;
https://steamcommunity.com/app/244850/discussions/0/2913220877913474685/
https://steamcommunity.com/app/244850/discussions/6/1621724915799466458/
Kindly let us know if any of the workarounds solve your issue.
Kind Regards,
Keen Software House: QA Department
Thank you so much that fixed it. I deleted both roaming and steam files and turned off the cloud backup reinstalled the game on steam and it now launches
Thank you so much that fixed it. I deleted both roaming and steam files and turned off the cloud backup reinstalled the game on steam and it now launches
Hello, Diezel,
that's great! Happy to hear that.
Since there is no more assistance needed from our side, I will close this thread.
Please do not hesitate to contact us again, if you happen to have/observe any other issue.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
Hello, Diezel,
that's great! Happy to hear that.
Since there is no more assistance needed from our side, I will close this thread.
Please do not hesitate to contact us again, if you happen to have/observe any other issue.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
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