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I don't have the armor skins I should have
Won't Fix
Hello, I've had the game for a few years and I've always wondered why I don't have the "clean armor" and other skins that are marked with a cube at the bottom right in the P menu. The problem can be the fact that the game was not purchased on my steam account but on my father's who shares it with me. I hope to receive these skins soon.
My Steam account: Frifano
https://steamcommunity.com/profiles/76561198316653260/
My dad's account :
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, engineer!
Thank you for writing to us.
If we understand correctly, are you playing Space Engineers (SE) on Family Sharing?
If that is the case, this is not a bug but expected behavior. Family Shared accounts don't share DLC skins and emotes. Skins get saved in Steam's Inventory (not in the game itself) that doesn't get shared with the members/players in The Family Shared account. The game owner (in this case, your father) gets the base/free items added to his inventory, but the shared accounts technically don't own the game, the reason why you won't get the base/free Inventory items/skins.
You can find more information about Family Library Sharing and its constraints on this link.
Kind Regards,
Keen Software House: QA Department
Hello, engineer!
Thank you for writing to us.
If we understand correctly, are you playing Space Engineers (SE) on Family Sharing?
If that is the case, this is not a bug but expected behavior. Family Shared accounts don't share DLC skins and emotes. Skins get saved in Steam's Inventory (not in the game itself) that doesn't get shared with the members/players in The Family Shared account. The game owner (in this case, your father) gets the base/free items added to his inventory, but the shared accounts technically don't own the game, the reason why you won't get the base/free Inventory items/skins.
You can find more information about Family Library Sharing and its constraints on this link.
Kind Regards,
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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