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Savegame broken after Bluescreen
Won't Fix
Hello,
i have been playing in a solo survival world for quite some time. This evening I got a bluescreen while in the game. After restarting my PC I tried loading my savegame, but every I time I load, the world exits. I couldn't even start a vanilla game until I reinstalled the game via Steam. But this didn't fix the issue with my savegame. I attached the log file and my savegame with this email. Is there anything you can do to restore my savegame? I spent quite some time in it.
With kind regards,
Maurice Heimbach
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, engineer!
Sorry to hear you're experiencing this issue.
In the provided log, we noticed a Plugin active in the game, and the world save has plenty of MODs. It is possible due to the plugin or broken/obsolete MODs, your game save file has got corrupted. Please note that we don't support Plugins and strongly suggest players not use plugins, as they can damage your computer. Also, we can't provide support for MODs. It's the MOD creator/owner's responsibility to make sure that they are working fine with the current version of the game.
Kindly remove the plugin from the game, try creating a new vanilla (no active MOD) world, and check if you still experience the same issue on the vanilla world. If the issue persists, kindly send us the latest log and vanilla world save.
Kind Regards,
Keen Software House: QA Department
Hello, engineer!
Sorry to hear you're experiencing this issue.
In the provided log, we noticed a Plugin active in the game, and the world save has plenty of MODs. It is possible due to the plugin or broken/obsolete MODs, your game save file has got corrupted. Please note that we don't support Plugins and strongly suggest players not use plugins, as they can damage your computer. Also, we can't provide support for MODs. It's the MOD creator/owner's responsibility to make sure that they are working fine with the current version of the game.
Kindly remove the plugin from the game, try creating a new vanilla (no active MOD) world, and check if you still experience the same issue on the vanilla world. If the issue persists, kindly send us the latest log and vanilla world save.
Kind Regards,
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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