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game save corruption
Won't Fix
I'm a streamer from China, and sorry for my bad english.
While I was playing with some of my friends recently, I find that we always runs into problems that broke the game save. It didn't affect players in game, but prevent them from re-entering the game. If the owner of the save left the game, the game will say that the save is broken.
It's so frquently that we barely can't continue playing.
We use some mods from the steam workshop, and we only want to know why this occurs and how can we pevent this.
Thanks!
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
您发给我的信件已经收到。
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中文邮箱第一品牌——163免费邮 mail.163.com
您发给我的信件已经收到。
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中文邮箱第一品牌——163免费邮 mail.163.com
您发给我的信件已经收到。
--------------------------------------------
中文邮箱第一品牌——163免费邮 mail.163.com
您发给我的信件已经收到。
--------------------------------------------
中文邮箱第一品牌——163免费邮 mail.163.com
Hello, Tony!
Thank you for writing to us.
Could you share a bit more information?
Is the said multiplayer game in Lobby mode or on Dedicated Server (DS)?
Can you join other multiplayer servers (for eg. official Keen servers), and there you can re-enter/respawn without any issues?
We have found quite a few MOD related errors in the provided logs, and maybe because of that, you and your friends are facing issues.
Our suggestion would be to go through the MODs that are active in the said game and delete those that are obsolete, not updated, etc. Kindly note that we do not and can not provide support for MODs. It's the MOD creator/owner's responsibility to make sure that they are working fine with the current version of the game.
If the issue persists, kindly send us your and the host's latest logs when experiencing the issue.
Kind Regards,
Keen Software House: QA Department
Hello, Tony!
Thank you for writing to us.
Could you share a bit more information?
Is the said multiplayer game in Lobby mode or on Dedicated Server (DS)?
Can you join other multiplayer servers (for eg. official Keen servers), and there you can re-enter/respawn without any issues?
We have found quite a few MOD related errors in the provided logs, and maybe because of that, you and your friends are facing issues.
Our suggestion would be to go through the MODs that are active in the said game and delete those that are obsolete, not updated, etc. Kindly note that we do not and can not provide support for MODs. It's the MOD creator/owner's responsibility to make sure that they are working fine with the current version of the game.
If the issue persists, kindly send us your and the host's latest logs when experiencing the issue.
Kind Regards,
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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