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Crashes when joining the server
Won't Fix
Hello, I'm trying to get to a friend's server, but I have constant crashes. All the rest work fine and without problems, but I have constant crashes, I'll attach the log, because I couldn't figure it out myself, I ask for help.
Files:
SpaceEngineers_...
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Engineer,
thank you for contacting us.
After viewing your log file, it seems that you are using quite a few mods and with some of those, there are mods errors.
Can you please provide me more information?
This server that your friend is running... it is in Lobby mode, or dedicated server? Are there any other players connected as well? If yes, they can connect properly?
Are you able to connect to any other server (e.g. Keen official)?
If yes, and seeing the mod error in your log, I would suggest to go through the mods that you are using and delete those that are obsolete, not updated etc.
Please keep in mind, that we do not and can not provide support for mods. It's the mod creator/owner responsibility to make sure that they are working fine with the current version of the game.
Kind Regards
Keen Software House: QA Department
Hello, Engineer,
thank you for contacting us.
After viewing your log file, it seems that you are using quite a few mods and with some of those, there are mods errors.
Can you please provide me more information?
This server that your friend is running... it is in Lobby mode, or dedicated server? Are there any other players connected as well? If yes, they can connect properly?
Are you able to connect to any other server (e.g. Keen official)?
If yes, and seeing the mod error in your log, I would suggest to go through the mods that you are using and delete those that are obsolete, not updated etc.
Please keep in mind, that we do not and can not provide support for mods. It's the mod creator/owner responsibility to make sure that they are working fine with the current version of the game.
Kind Regards
Keen Software House: QA Department
I will provide answers to the questions:
1. dedicated server
2. other players are connected and have no problems logging in.
3. I can also successfully connect to other servers.
and it’s not me who uses mods, but the server host, while neither he nor anyone else has problems. Thank you
I will provide answers to the questions:
1. dedicated server
2. other players are connected and have no problems logging in.
3. I can also successfully connect to other servers.
and it’s not me who uses mods, but the server host, while neither he nor anyone else has problems. Thank you
Hello, engineer!
Thank you for providing all the info.
It is quite possible that the same MOD(s) can act differently for each player, relying on aspects like the player's OS, antivirus, ISP, etc.
Since you can play/join other servers without issues, could you ask the said DS host to set up a new vanilla (no active MODs) world? Try joining that DS and let us know if your game still crashes on this vanilla DS.
If the issue persists, kindly send us your latest crash log and the server's (DS) log when experiencing this issue.
Kind Regards,
Keen Software House: QA Department
Hello, engineer!
Thank you for providing all the info.
It is quite possible that the same MOD(s) can act differently for each player, relying on aspects like the player's OS, antivirus, ISP, etc.
Since you can play/join other servers without issues, could you ask the said DS host to set up a new vanilla (no active MODs) world? Try joining that DS and let us know if your game still crashes on this vanilla DS.
If the issue persists, kindly send us your latest crash log and the server's (DS) log when experiencing this issue.
Kind Regards,
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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