Could you kindly share a bit more information concerning this issue?
Have you experienced this issue for the first time, or has it happened before as well? If this wasn't the first occurrence, did this issue get resolved on its own, or did you try anything specific that resolved the issue for that moment?
Is there any plugin active in your game? If there is, kindly remove/uninstall the plugin and check if you can play the game.
Could you try the following workaround and check if any of these resolve the issue?
Verify your game files on Steam
Right-click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder
Same access as SpaceEngineers.cfg
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
If the issue persists, kindly send the game's log files and the log from the Windows Event Viewer when experiencing the issue.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
To get the Windows Event Viewer log, please open the Event Viewer (from the start menu, type Event Viewer). In the Event Viewer, go to Windows Logs, Application, and send the top “.NET Runtime” error from Application: SpaceEngineers.exe. (please see attached image).
To do this right, please follow these steps:
1) Select the correct file on the left side (Application)
2) Select first the .NET runtime error from the top (using default ordering)
3) Copy the large bottom text and send it to us.
Please Note: make sure that the info is from the Application: SpaceEngineers.exe
We are looking forward to assisting you with this issue.
Kind Regards,
Keen Software House: QA Department
Hello, John!
Sorry to hear you're experiencing this issue.
Could you kindly share a bit more information concerning this issue?
Have you experienced this issue for the first time, or has it happened before as well? If this wasn't the first occurrence, did this issue get resolved on its own, or did you try anything specific that resolved the issue for that moment?
Is there any plugin active in your game? If there is, kindly remove/uninstall the plugin and check if you can play the game.
Could you try the following workaround and check if any of these resolve the issue?
Verify your game files on Steam
Right-click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file
It means your game configuration will be deleted
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder
Same access as SpaceEngineers.cfg
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated
If the issue persists, kindly send the game's log files and the log from the Windows Event Viewer when experiencing the issue.
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
To get the Windows Event Viewer log, please open the Event Viewer (from the start menu, type Event Viewer). In the Event Viewer, go to Windows Logs, Application, and send the top “.NET Runtime” error from Application: SpaceEngineers.exe. (please see attached image).
To do this right, please follow these steps:
1) Select the correct file on the left side (Application)
2) Select first the .NET runtime error from the top (using default ordering)
3) Copy the large bottom text and send it to us.
Please Note: make sure that the info is from the Application: SpaceEngineers.exe
We are looking forward to assisting you with this issue.
I have the same bug
I was playing on NA # 11 and now I cannot get into the game!!!
I was playing on NA # 11 and now I cannot get into the game!!!
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, John!
Sorry to hear you're experiencing this issue.
Could you kindly share a bit more information concerning this issue?
Have you experienced this issue for the first time, or has it happened before as well? If this wasn't the first occurrence, did this issue get resolved on its own, or did you try anything specific that resolved the issue for that moment?
Is there any plugin active in your game? If there is, kindly remove/uninstall the plugin and check if you can play the game.
Could you try the following workaround and check if any of these resolve the issue?
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
If the issue persists, kindly send the game's log files and the log from the Windows Event Viewer when experiencing the issue.
To get the Windows Event Viewer log, please open the Event Viewer (from the start menu, type Event Viewer). In the Event Viewer, go to Windows Logs, Application, and send the top “.NET Runtime” error from Application: SpaceEngineers.exe. (please see attached image).
To do this right, please follow these steps:
1) Select the correct file on the left side (Application)
2) Select first the .NET runtime error from the top (using default ordering)
3) Copy the large bottom text and send it to us.
Please Note: make sure that the info is from the Application: SpaceEngineers.exe
We are looking forward to assisting you with this issue.
Kind Regards,
Keen Software House: QA Department
Hello, John!
Sorry to hear you're experiencing this issue.
Could you kindly share a bit more information concerning this issue?
Have you experienced this issue for the first time, or has it happened before as well? If this wasn't the first occurrence, did this issue get resolved on its own, or did you try anything specific that resolved the issue for that moment?
Is there any plugin active in your game? If there is, kindly remove/uninstall the plugin and check if you can play the game.
Could you try the following workaround and check if any of these resolve the issue?
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
If the issue persists, kindly send the game's log files and the log from the Windows Event Viewer when experiencing the issue.
To get the Windows Event Viewer log, please open the Event Viewer (from the start menu, type Event Viewer). In the Event Viewer, go to Windows Logs, Application, and send the top “.NET Runtime” error from Application: SpaceEngineers.exe. (please see attached image).
To do this right, please follow these steps:
1) Select the correct file on the left side (Application)
2) Select first the .NET runtime error from the top (using default ordering)
3) Copy the large bottom text and send it to us.
Please Note: make sure that the info is from the Application: SpaceEngineers.exe
We are looking forward to assisting you with this issue.
Kind Regards,
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Replies have been locked on this page!