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game crashes when suit is changed
Solved
So every time I go to the medical block and try to change my suites skin or color and click on change the game crashes. It is just something that has started in the last little while, I own every DLC and I do use Mods. I have deleted the game reinstalled and started in many different scenario's and other games with out mods and with mods and still everytime I try to change my suite color or skin it crashes
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Rick,
thank you for contacting us on our forum.
Can you please provide more information?
You are experiencing this issue even in unmodded world? Freshly started vanilla (no mods) game, not those, that you started with mods and put them out later?
Are you experiencing it in one specific scenario/gameplay/save or in more/every?
The game crashes when you try to use the Medical room block in the game? Is the game crashing for you if you try to change the suit/skin/color in the Main menu Character button? Can you please try?
Is this issue happening every time for you? Only with this one block?
Is the game crashing right back to the desktop? Or just e.g. takes you back from the game back to Main menu?
Can you please supply me video of this issue happening and log file from affected session?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, Rick,
thank you for contacting us on our forum.
Can you please provide more information?
You are experiencing this issue even in unmodded world? Freshly started vanilla (no mods) game, not those, that you started with mods and put them out later?
Are you experiencing it in one specific scenario/gameplay/save or in more/every?
The game crashes when you try to use the Medical room block in the game? Is the game crashing for you if you try to change the suit/skin/color in the Main menu Character button? Can you please try?
Is this issue happening every time for you? Only with this one block?
Is the game crashing right back to the desktop? Or just e.g. takes you back from the game back to Main menu?
Can you please supply me video of this issue happening and log file from affected session?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello thank you for the reply
Unfortunately I have since had a major computer crash and had to replace my hard drive and reinstall windows
Fortunately for me this seemed to have fixed my issue. Unfortunately I no longer have access to the logs or anything
Else. But the issue would crash my game when ever. I chose a different Color or suite and as soon as I pressed change it would crash to windows with a box telling me the game crashed. It did this unmodded vanilla game and it did it modded as well, I tried uninstalling the game and reinstalling the game through steam. No change however I did not go into the steam library or other places game files could have been to make sure everything was deleted And was truly starting from scratch. Reflecting back on hard drive crash fixing this I would be inclined to believe that had I done that and not relied on steams engine to do this it may have fixed my issue. But thanks again for your reply hopefully this will help somebody else having the same issue I did
Rigmat
Hello thank you for the reply
Unfortunately I have since had a major computer crash and had to replace my hard drive and reinstall windows
Fortunately for me this seemed to have fixed my issue. Unfortunately I no longer have access to the logs or anything
Else. But the issue would crash my game when ever. I chose a different Color or suite and as soon as I pressed change it would crash to windows with a box telling me the game crashed. It did this unmodded vanilla game and it did it modded as well, I tried uninstalling the game and reinstalling the game through steam. No change however I did not go into the steam library or other places game files could have been to make sure everything was deleted And was truly starting from scratch. Reflecting back on hard drive crash fixing this I would be inclined to believe that had I done that and not relied on steams engine to do this it may have fixed my issue. But thanks again for your reply hopefully this will help somebody else having the same issue I did
Rigmat
Hello, Rick,
happy to hear that you are no longer experiencing this issue.
Since there is no further assistance needed from our side, I will close this thread now.
Please do not hesitate to open new thread if you happen to experience any other issue.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
Hello, Rick,
happy to hear that you are no longer experiencing this issue.
Since there is no further assistance needed from our side, I will close this thread now.
Please do not hesitate to open new thread if you happen to experience any other issue.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
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