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game crashing
Won't Fix
Hello, recently I've been experiencing crashes in the game whenever I try to join a server. I've tried validating the files and reinstalling the game but nothing seems to work. Would you please help me with this?
I have the same bug
I would also like to add that this only occurs on servers
I would also like to add that this only occurs on servers
hello?
hello?
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, joe,
thank you for letting us know about this issue.
I would need more information on this.
Since you are writing that this is not happening on single player game, can you tell me on what servers you are playing? Have you tried more of them, or are you joining only one all the time? What servers are those; Keen official, or some other?
Are there present mods on the server?
The crash comes immediately after you click on Join button, or you are taken e.g. to Faction selection screen, or spawned in the game?
Can you please send me a log file from the game session where you experience this issue?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello, joe,
thank you for letting us know about this issue.
I would need more information on this.
Since you are writing that this is not happening on single player game, can you tell me on what servers you are playing? Have you tried more of them, or are you joining only one all the time? What servers are those; Keen official, or some other?
Are there present mods on the server?
The crash comes immediately after you click on Join button, or you are taken e.g. to Faction selection screen, or spawned in the game?
Can you please send me a log file from the game session where you experience this issue?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello, engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, we are closing this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all the needed info there.
Thank you for understanding.
Kind Regards,
Keen Software House: QA Department
Hello, engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, we are closing this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all the needed info there.
Thank you for understanding.
Kind Regards,
Keen Software House: QA Department
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