world out of date file, wont open
I have 2 worlds that are doing this one i created a few days ago one i made a few hrs ago. after I close a world I try to reopen it and it keeps saying "the file format of this world is outdated which may cause longer initial loading times. the world will be automatically updated to the new format after first load." I then press the ok button then it tryst to load then says their error " there was an error while loading the world! check the log for more information. why dose it keep doing this? on line says its mods but it was working fine for days on the first world with the same mods and then it dose this I take the mods off and it still dose this. I make a new world and use only a few mods I know work from another account that plays this and it dose it again after opening and closing the world multiple times today then it just stops working.
I tried uninstalling the game and reinstalling it and nothing i verified the files threw steam no issues. not sure what else to do.
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, tyler,
thanks for letting us know about the issue that you are experiencing.
Can you please provide more information?
If would be good starting point if you can share me both – the log file from the affected game and the save files.
That way I can take a closer look in your exact environments.
Also please note that we can not and do not provide support for mods. As there are hundreds and probably thousands of them out there. It is a mod creator/owner responsibility to make sure their mods are working fine.
Are you experiencing the same issue on completely vanilla (no mods) game as well? I mean you start it without mods, not start it with mods and take them out later. If yes, that would be something that we would love to hear about. So please try the same on vanilla world and if you will experience the same, I would kindly ask for that save preferably. If not, you can send us those, that are broken. But in this case, it can really be connected to usage of some mods (or even plugins?) or their interaction in your game(s).
For logs:
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
For saves:
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
Hello, tyler,
thanks for letting us know about the issue that you are experiencing.
Can you please provide more information?
If would be good starting point if you can share me both – the log file from the affected game and the save files.
That way I can take a closer look in your exact environments.
Also please note that we can not and do not provide support for mods. As there are hundreds and probably thousands of them out there. It is a mod creator/owner responsibility to make sure their mods are working fine.
Are you experiencing the same issue on completely vanilla (no mods) game as well? I mean you start it without mods, not start it with mods and take them out later. If yes, that would be something that we would love to hear about. So please try the same on vanilla world and if you will experience the same, I would kindly ask for that save preferably. If not, you can send us those, that are broken. But in this case, it can really be connected to usage of some mods (or even plugins?) or their interaction in your game(s).
For logs:
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
For saves:
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Thank you in advance.
Kind Regards
Keen Software House: QA Department
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