Space Eniginers

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Keen Software House

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The game suddenly stopped saving and always showed an error when I tried to end it. You couldn't close it anymore, you could only use the task manager to end the process. The GPU was at 100% as I checked but I know I have a weak PC with a weak graphics card and motherboard so it's probably the PC and not the game. In multiplayer mode, the PC would probably crash while playing because it can no longer provide the performance that the game demands.

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Hello!

Thank you for writing us in English. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

Hello, engineer!

Sorry to hear you're experiencing this issue.

Could you help us by providing some additional information?

How long have you been experiencing this issue? Has it started to happen recently, or have you been encountering this issue from the beginning?

Are there any active MODs in the world you're trying to save?

Are you having this issue with a particular world save or when saving a new/fresh world as well?

As you have mentioned having basic PC hardware, could you try lowering the Quality Preset? To do so, from the Main menu, click on Options, then select Graphics, in the Graphic Options, click on Quality Preset dropdown and select Low. Save changes and recheck if the issue persists.

If you still experience the issue, kindly send us the screen recording/video showing the behavior on your end and the log files when the issue occurred.

• You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

We are looking forward to assisting you with this issue.

Kind Regards,

Keen Software House: QA Department

Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

Welp, my game no longer starts and crashes after clicking play from Steam. I put a ticket outs 16 or 17 hours ago with no reply yet and I'm not sure what to do. I've already reinstalled it with the same issue occurring. I'm trying to avoid a clean installation so I don't lose everything. I would have to delete all files after uninstalling and I don't want to do this if there is a better solution.

here is the string holding the crash info..

================================== CRASH INFO ==================================

AppVersion: 01_201_014

GameName: Space Engineers

IsOutOfMemory: False

IsGPU: False

IsNative: False

IsTask: False

IsExperimental: False

ProcessRunTime: 10

PCUCount: 0

IsHang: False

GCMemory: 41

GCMemoryAllocated: 41

HWAvailableMemory: 2577

ProcessPrivateMemory: 433

AnalyticId: SE

================================== OFNI HSARC ==================================

2023-04-10 13:43:10.890 - Thread: 1 -> Log Closed