It won't start

Adrianne Grubbs shared this bug ago

Won't Fix

it will not start on steam. it says the game is on (and it isn't), then 5 seconds later it says it is off, giving me the option to press play.

I have the same bug

Replies (3)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Ondrej Borz ●

Hello, Adrianne,

thanks for letting us know about the issue that you are experiencing.

Can you please check if the game is starting at all? If yes, there will be log file in the game folder.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

If there will be log file created when you try to launch the game, please send it to me, so I can see what is going on.

If no, we have couple of general advices/workarounds that help players in most of the cases. You might want to try these:

Verify your game files in Steam – right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder – same access as above
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game
Make sure your operating system is fully updated

If you will perform all these steps and still no luck, can you please share me a log file from Windows event viewer? You can find "how to" here in this link.

Please let me know.

Thanks in advance.

Kind Regards

Keen Software House: QA Department

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QA KeenSWH ●

Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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