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Cant load game
Won't Fix
It just keeps saying downloaded mods have failed please check mods in world settings
It just keeps saying downloaded mods have failed please check mods in world settings
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Boston Black,
thanks for letting us know.
Can you please provide me more information?
Does it happen with one saved game, or with multiple? Are you able to start e.g. Empty world without issues? Is there any error message in the game when this happens?
Please keep in mind that we do not and can not provide support for mods, as there are hundreds and probably thousands out there. We would need to have the issue reproduced also on the world without any mods.
If the games without mods are working fine and you are experiencing this issue only in modded worlds, please try to delete the mods from the save.
If it proves that the game is working fine, without mods, please contact the mod creator/owner, as it's their responsibility to make sure the mods are working properly with the latest version.
If you would be still experiencing the issue without any mods in play, please send me log file from the affected session as well as the saved game itself.
For logs:
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
For saves:
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Kind Regards
Keen Software House: QA Department
Hello, Boston Black,
thanks for letting us know.
Can you please provide me more information?
Does it happen with one saved game, or with multiple? Are you able to start e.g. Empty world without issues? Is there any error message in the game when this happens?
Please keep in mind that we do not and can not provide support for mods, as there are hundreds and probably thousands out there. We would need to have the issue reproduced also on the world without any mods.
If the games without mods are working fine and you are experiencing this issue only in modded worlds, please try to delete the mods from the save.
If it proves that the game is working fine, without mods, please contact the mod creator/owner, as it's their responsibility to make sure the mods are working properly with the latest version.
If you would be still experiencing the issue without any mods in play, please send me log file from the affected session as well as the saved game itself.
For logs:
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
For saves:
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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