Dx11 needed But I have 12

Connor Jackson shared this bug ago

Solved

I have been playing space engineers for a while now and it has worked fine for me on this current pc. it was working 3 days ago but now it says I need Dx11 for the game to function

I have tried many different troubleshooting options and none of them have worked, one of which was placing the spaceengineers.cfg file in a different folder and seeing if it would regenerate which it did not

I also tried reinstalling, and restarting my computer

Thank you for your time

Ps, when is the Grid ai update? I need it in my life

I have the same bug

Replies (4)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Ondrej Borz ●

Hello, Connor,

thanks for letting us know.

Do I understand it correctly, that you are not able to launch the game at all? So there is no log to share with me, right?

Please try these workarounds first, and let me know if anything from the list works for you.

Verify your game files in Steam – right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Delete ShaderCache folder – same access as above
Back up your whole Space Engineers Roaming folder and delete it
Restart Steam
Reinstall VC Redist 2017
Update graphic drivers
Reinstall the game – please make sure you perform clean install. After uninstalling the game, make sure there are no leftovers in the appdata folder and in Steam folder as well.
Make sure your operating system is fully updated

It would be great if you would be at least able to move a bit further so the game launches for you and you would be able to share me a log file.

Kind Regards

Keen Software House: QA Department

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Connor Jackson ●

Hello,

I tried updating my graphics driver and it turns out that was the issue that was preventing me from opening the game, thank you

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Ondrej Borz ●

Hello, Connor,

thanks a lot for quick reply.

And I'm happy to hear that the game is working fine for you now.

As there is no further assistance needed from our side, I will close this thread now.

Please do not hesitate to contact us again if you happen to stumble into any other issue.

Happy Engineering!

Kind Regards

Keen Software House: QA Department

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