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Looking for logs or ways to log just before black screen crash
Won't Fix
I can play no issue, a Unreal Engine 4 game with max overclocking CPU and GPU. I cannot SE without a black screen reboot. I do not believe in random occurrences generally, and as a programmer, I suggest this can be fixed with enough data.
The only log I can find for SE indicates a texture unavailable. The black screen crash usually happens with GPU system crash. I really want to drill down into this. I want to play SE without hassle like I do with Ark: Survival Evolved with every visual setting maxed. What do you suggest ? I am willing to enable any debug mode and track data to resolve this.
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, psionprime,
thanks for letting us know about your issue.
Can you please specify more? When does the crashing happens? Is it really crash to desktop or are you just taken back to game's Main menu?
Does it happen in every game session that you are trying to play? Are you playing a single player game, game in Lobby online mode or on server? Is there any set steps that leads to the crash? Can you reproduce it at will or does it happen random?
You can try the general fixes/workarounds that helps some players to sort their issues:
If nothing from this list work for you, can you please supply me a log file from the game session where you experienced the issue, as well as the log from Windows Event Viewer, please?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Let me know about the current status of your game once you try all the advices from the list. Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, psionprime,
thanks for letting us know about your issue.
Can you please specify more? When does the crashing happens? Is it really crash to desktop or are you just taken back to game's Main menu?
Does it happen in every game session that you are trying to play? Are you playing a single player game, game in Lobby online mode or on server? Is there any set steps that leads to the crash? Can you reproduce it at will or does it happen random?
You can try the general fixes/workarounds that helps some players to sort their issues:
If nothing from this list work for you, can you please supply me a log file from the game session where you experienced the issue, as well as the log from Windows Event Viewer, please?
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
Let me know about the current status of your game once you try all the advices from the list. Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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