UI completely freeze on assembler but client/server still running
Hi (i'm fench sorry for this wonderfull english :p), I playing on a windows VPS Ionos server (4vCPU-8ram) and when we open GUI of a assembler all GUI freeze but game still running client side and server side. After a few second a message saying "game paused" appear for the client.
I played in experimental mode, with this mod collection mods https://steamcommunity.com/sharedfiles/managecollection/?id=2893277413 (the three last are not used actually)
I don't understand wath things can do that, client plugins ? Mod with GUI edit ? A server side wrong settings, a script ?
Things I've tried to do for solve without succes :
- I deleted the last three mod in collection just added a few hours before he firstly happend
- I turned off the programable block on the same grid
- I turned off economy
- Manualy cleaned the saves files (delete all small/big grid generated by enconter and cargo settings, faction, empty queue of assemblers, trash removed to)
Client side log https://pastebin.com/YwLdCFxw
Server side log https://file.io/gab8kSFSP9P9
World https://file.io/HUEGnkX7ZQYI
Security key linked in file don't work :)
If you need more thing tell me :) Like an acces with remote client or directly IG
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Engineer!
Thank you for writing to us.
The issue may be happening because of the MODs you are using. Could you try removing/deactivating all MODs and check if you still experience this issue in the unmodded (no active MODs) world?
If the issue persists, kindly send us a screen recording/video, server/client logs, and the unmodded world save when experiencing the issue.
You can attach the log files and the world save here (please zip the world save file. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link).
We are looking forward to assisting you with this issue.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Thank you for writing to us.
The issue may be happening because of the MODs you are using. Could you try removing/deactivating all MODs and check if you still experience this issue in the unmodded (no active MODs) world?
If the issue persists, kindly send us a screen recording/video, server/client logs, and the unmodded world save when experiencing the issue.
You can attach the log files and the world save here (please zip the world save file. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link).
We are looking forward to assisting you with this issue.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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