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VRage.native.dll not found

Ru Jo shared this bug 23 months ago
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Hi, 

I don't know if I'm in the right place, but I started encountering an issue with the game.

A certain .dll cant be found.. you probably had this issue reported many times and I've followed countless instructions on blogs and forums to solve this. I'm getting to the point where may start studying software engineering to get at it myself. Unfortunately I have a day job and the little time I have to relax, I want to play Space Engineers and not tear out my hair trying to get it to run.

Now, my system is probably a little outdated, but it handled the game before. 

Please find attached the log file. I've tried everything I could find, so any advice would be appreciated.

I hope you get the time to have a look.

Thanks for the good times.

Kind Regards,

Ruan

Files: SpaceEngineers_...
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Replies (7)

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Space Engineers Support ● 23 months ago

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Ondrej Borz ● 23 months ago

Hello, Ru Jo,

thanks for reaching our forum with your issue and we are sorry that you are experiencing it.

Can you please try to re-install VC Redist 2017 to try to fix this issue on your end?

Also to some players, the issue was fixed after updating graphic drivers, so please try that as well.

If none of these would work, we have this set of fixes/workarounds, that you can try if you want:

  • Verify your game files in Steam – right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files
  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder – same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall the game
  • Make sure your operating system is fully updated

I did also noticed from the log, that you are running the game on version 1.194. Is there any specific reason for that? Can you please try to update the game properly to version 1.201? Are you experiencing this issues on the current game version as well?


Please let me know if anything from above works for you. If not, can you please send me new log file, after performing all these steps?

Kind Regards

Keen Software House: QA Department

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Ru Jo ● 23 months ago

Thanks for getting back to me.


So, every plan has been executed, bar the roaming file deletion.


When you say backup, do I just copy it or is there a specific way of getting it done right?


I know it's probably been asked many times but could you share a link to the VC redist 2017. Just want to make sure I'm getting the right software...


Thanks again!

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Ondrej Borz ● 22 months ago

Hello, Ru,

thanks for the message back.

For back-up, there is no "set rules" how to do it. Just copy the whole folder and place it on other place on your PC/on other medium and delete the SE folder from Roaming file.

This folder will be created anew for you in the Roaming folder once you start the game. The back-up is only for a reason so you can prevent losing your saves, configuration file, mods, blueprints etc. and you can later copy them back so you can continue to use them in the game.

You can find the installation VC redist files here:

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

Hope this helps. Please let me know.

Kind Regards

Keen Software House: QA Department

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Ru Jo ● 22 months ago

Thanks so much.

Unfortunately I'll be away until Jan, but I'll leave a post once it's done.


Thanks again!

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Ru Jo ● 22 months ago

Well, Thank you so much for the help!

I got a chance to try out the VC redist download and the roaming file deletion.


WORKED LIKE A DREAM!!


And with graphics card update I'm set!!


Absolutely A1+!


Thanks again

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Ondrej Borz ● 22 months ago

Hello, Ru,

happy to hear that you are no longer experiencing this issue.

As there is no further assistance needed from our side, I will close this thread now.

Please do not hesitate to contact us again if you happed to experience any other issue.

Happy Engineering!

Kind Regards

Keen Software House: QA Department

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