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Cant connect to server

Tadahiro Sasaki shared this bug 23 months ago
Won't Fix

I cant connect to any server. I cant even make it to the part where you enter the password for the server. My laptop is connected to the wifi. My location is Japan.

Replies (2)

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Hello, Engineer!

Thank you for writing to us.

Can you provide some additional information, like how long have you been experiencing this issue? Has this issue started occurring after reinstallation? Are you having issues when joining Lobby & Dedicated Servers as well?

We recommend trying the following workarounds that might resolve your issue;

Verify your game files on Steam

  • Right-click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

Delete SpaceEngineers.cfg file

  • It means your game configuration will be deleted
  • You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Delete ShaderCache folder

  • Same access as SpaceEngineers.cfg
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

If you still experience the issue, kindly send us a screen recording/video and a log file when experiencing this issue.

  • You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards,

Keen Software House: QA Department

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Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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