Space Engineers keeps crashing
Hi,
I've been interested in Space Engineers for a while now and I have recently gotten the game. I have been trying to play the game, but basically every time I load into a world, the game crashes and claims it is my drivers that have crashed. I have the most recent drivers installed, I have tried all the general fixes, and the game is completely vanilla, but nothing fixed it. I have a Ryzen 5 5500 and a RTX 2060. Also, everytime the log says the following things, which I assume is the problem.
GuiTextures.sbc
2022-11-13 20:44:34.605 - Thread: 1 -> Failed to parse texture header! Texture: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Content\Textures\GUI\Icons\buttons\BluePrintCloud.png
2022-11-13 20:44:34.609 - Thread: 1 -> GuiTextures.sbc
2022-11-13 20:44:34.609 - Thread: 1 -> Failed to parse texture header! Texture: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Content\Textures/GUI/Icons/Browser/CheckServiceBack.dds
2022-11-13 20:44:34.609 - Thread: 1 -> GuiTextures.sbc
2022-11-13 20:44:34.609 - Thread: 1 -> Failed to parse texture header! Texture: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Content\Textures/GUI/Icons/Browser/CheckServiceBackChecked.dds
2022-11-13 20:44:34.609 - Thread: 1 -> GuiTextures.sbc
2022-11-13 20:44:34.609 - Thread: 1 -> Failed to parse texture header! Texture: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Content\Textures/GUI/Icons/Browser/CheckServiceBackFocused.dds
2022-11-13 20:44:34.609 - Thread: 1 -> GuiTextures.sbc
2022-11-13 20:44:34.609 - Thread: 1 -> Failed to parse texture header! Texture: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Content\Textures/GUI/Icons/Browser/CheckServiceBackHighlighted.dds
2022-11-13 20:44:34.610 - Thread: 1 -> GuiTextures.sbc
2022-11-13 20:44:34.610 - Thread: 1 -> Failed to parse texture header! Texture: C:\Program Files (x86)\Steam\steamapps\common\SpaceEngineers\Content\Textures/GUI/Icons/Browser/ModModioIcon.png
Please respond soon and thank you for your time.
I have the same bug
Hello!
Thank you for contacting us.
Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us.
Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, rhoeve32,
thanks for letting us know.
However, I would need to see the full log from your game. Not just a snippet like you did provide. Can you please send me the whole log file?
Does this issue happens to you when you are trying to load to some previously saved game, or does this happen as well with completely new game for you?
Please before sending the log, try these workarounds first:
If nothing from this list won't help you and you will still experience the issue, can you please send me the full log file, as asked before?
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, rhoeve32,
thanks for letting us know.
However, I would need to see the full log from your game. Not just a snippet like you did provide. Can you please send me the whole log file?
Does this issue happens to you when you are trying to load to some previously saved game, or does this happen as well with completely new game for you?
Please before sending the log, try these workarounds first:
If nothing from this list won't help you and you will still experience the issue, can you please send me the full log file, as asked before?
Thanks in advance.
Kind Regards
Keen Software House: QA Department
Hello, rhoeve32,
thanks for the log.
Please note that the log is full of "Exception occurred: SharpDX.SharpDXException: HRESULT: [0x887A0005], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved]" errors.
As you can tell by the "device removed" part, it is actually likely that the issue is not on our side. This error indicates that the card is not properly set and/or connected in a hardware way.
Please see e.g. the discussion with the same issue/same error here.
Especially note the "Update" right on top of the discussion: "Found a single hair in my PCIe slot". From this, you can see that cards and their connection to PCI are rather vulnerable to any physical/mechanical change/removal/not being 100% connected to PCI. Or you PC might be just dusty inside.
It might be good practice if you would be able and willing to use the PC duster and some PC thermal paste on your PC's components.
Kind Regards
Keen Software House: QA Department
Hello, rhoeve32,
thanks for the log.
Please note that the log is full of "Exception occurred: SharpDX.SharpDXException: HRESULT: [0x887A0005], Module: [SharpDX.DXGI], ApiCode: [DXGI_ERROR_DEVICE_REMOVED/DeviceRemoved]" errors.
As you can tell by the "device removed" part, it is actually likely that the issue is not on our side. This error indicates that the card is not properly set and/or connected in a hardware way.
Please see e.g. the discussion with the same issue/same error here.
Especially note the "Update" right on top of the discussion: "Found a single hair in my PCIe slot". From this, you can see that cards and their connection to PCI are rather vulnerable to any physical/mechanical change/removal/not being 100% connected to PCI. Or you PC might be just dusty inside.
It might be good practice if you would be able and willing to use the PC duster and some PC thermal paste on your PC's components.
Kind Regards
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Replies have been locked on this page!