Space engineers wont launch
When I try to open space engineers from my steam library, it says the game is running but no new window is created.
At first this was for all my games but after I reinstalled steam the issue went away for all of my games except space engineers.
It then stops saying that it is running at all. I've tried running apps as administrator, I've tried running the app in compatibility mode, I've updated my drivers, yet nothing seems to work.
The first time I launched the game I received a bad image error, but I no longer get those. Please help, thank you.
Here are my system specs:
Computer Information:
Manufacturer: System manufacturer
Model: System Product Name
Form Factor: Desktop
Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 3400G with Radeon Vega Graphics
CPU Family: 0x17
CPU Model: 0x18
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 3693 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: Radeon RX550/550 Series
DirectX Driver Name: aticfx32.dll
Driver Version: 30.0.13023.4001
DirectX Driver Version: 30.0.13023.4001
Driver Date: 12 16 2021
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Radeon RX550/550 Series
VendorID: 0x1002
DeviceID: 0x699f
Revision: 0xc7
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.04" x 11.26" (22.95" diag)
50.9cm x 28.6cm (58.3cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Razer Barracuda X)
Memory:
RAM: 12219 MB
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1907111 MB
Largest Free Hard Disk Block: 779622 MB
OS Install Date: May 08 2021
Game Controller: None detected
MAC Address hash: 4274125c7bbf2feb4ab613cd7b1678a52cda6f01
Storage:
Disk serial number hash: 8fb7a265
Number of SSDs: 0
Number of HDDs: 2
HDD sizes: 2000G144G
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Axel!
Sorry to hear you're experiencing this issue.
As you have mentioned experiencing the issue after reinstalling steam, we recommend you try the following workarounds that might resolve your issue :
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
If nothing from above would work for you, can you send us a log from the Windows Event Viewer?
We are looking forward to assisting you with this issue.
Kind Regards,
Keen Software House: QA Department
Hello, Axel!
Sorry to hear you're experiencing this issue.
As you have mentioned experiencing the issue after reinstalling steam, we recommend you try the following workarounds that might resolve your issue :
Verify your game files on Steam
Delete SpaceEngineers.cfg file
Delete ShaderCache folder
If nothing from above would work for you, can you send us a log from the Windows Event Viewer?
We are looking forward to assisting you with this issue.
Kind Regards,
Keen Software House: QA Department
I'm looking for the cfg file and after doing everything you've said, it's not where it's supposed to be. There is no space engineers folder in the roaming folder.
I'm looking for the cfg file and after doing everything you've said, it's not where it's supposed to be. There is no space engineers folder in the roaming folder.
Hello, Axel!
If there isn't any Space Engineers folder in Roaming, we recommend you try SE's new/fresh installation by deleting every leftover in the Steam SE folders.
If the issue persists after fresh installation, kindly send us the log files.
Kind Regards,
Keen Software House: QA Department
Hello, Axel!
If there isn't any Space Engineers folder in Roaming, we recommend you try SE's new/fresh installation by deleting every leftover in the Steam SE folders.
If the issue persists after fresh installation, kindly send us the log files.
Kind Regards,
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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