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laptop going hot

shlomi agiv shared this bug 18 months ago
Won't Fix

Hi.

I'm loving the game and playing a lot.

I bought it for my kid as well.

He's playing with a lenovo legion i5, a gaming laptop.

His laptop keeps going hot and crashing, it's not handling the game properly.

What's going on? It's a pretty new and good computer, why won't it handle your game?

Even when I set graphics to minimum

Thanks,

Shlomi

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello, Shlomi,

thanks for letting us know.

Can I please get more information on your problem?

It would be good to start with little bit more information.

Is the game crashing on some specific action(s) that the player is doing? Or are the crashes random and with no pattern?

When are you (you kid) playing? Online, offline, lobby mode?

Can you please send me also a log file from the game?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Thanks in advance.

Kind Regards

Keen Software House: QA Department

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Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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