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Game won't suddenly won't save.

Matthew Davies shared this bug 19 months ago
Won't Fix

I now get errors trying to save worlds. It tells me to check the log file, and all the log file says is that FileInfoMissing for the error code.

I've verified the files. I've tried deleting the CFG file and the ShadowCache files, but neither of those fix it. I am playing a vanilla world with no active mods, so that is not impacting. I don't know what to try next.

Replies (3)

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Hello!


Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.


Kind Regards

Keen Software House

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1

Hi, Matthew!

Sorry to hear you're experiencing this issue.

Could you please send us the saved file of the world and the log file where you are having this issue?

  • You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers\Saves. There should be a folder with your SteamID and your saves.
  • Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
  • You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

We are looking forward to assisting you with this issue.

Kind Regards,

Keen Software House: QA Department

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Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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