Bugged when joining a server

error 404 shared this bug 4 months ago
Won't Fix

After i described the bug on discord, NicholasMarch reccomended i post it here too.

When atempting to join the server and the welcome screen loads, there is a loud sound like placing a block wrong, than the game closes and sends you to the desktop or the other option is the game goes full white screen, and you cant acess even task manager to close the proces, cos the game is always in the foreground. The only option is to reset.


The video shows it well.

https://www.youtube.com/watch?v=66QBiMvoUg0

Replies (3)

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Hello, error 404,

thanks for letting us know.

However, I'm all fine when joining Keen EU#2; also other players are online and obviously playing there.

Is this still happening to you or was it just yesterday? That was the first time it happened to you?

Is this happening to you only on this one specific server, or on some others as well?

Does this happen only when joining multiplayer game, or do you experience the same issue in other game modes as well (Lobby, SP)?

Can you send me the log file, please?

Thanks.

Kind Regards

Keen Software House: QA Department

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I only play on EU2, so i wouldnt know about other servers.

Singleplayer is fine.

This happens often, infact when it starts in happens about 90% of atempted logins.

Where do i ghet the log file?

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Hello, error 404,

of course I mean yours (the client) log. Since I take it that you don't have access to official servers logs.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Kind Regards

Keen Software House: QA Department

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Exactly the same for me. In my case it's Keen AU#2. It's Sunday evening and splash screen said 8 players (that includes me I think), then it crashes out eventually, or I get tired of waiting and have to kill the process because it's not responding. Memory usage is up at around 5.5G and CPU up around 11%. Was fine earlier today.

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Come to think of it, this seems to happen more often when there is high traffic (Friday evenings, weekends etc).

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And now, as if the gods of SE heard me whining, I can get in. Only difference I can see is one less player than before.

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Hello, error 404!

Thanks for sharing the log files with us.


In your log, we have found a consistent "TryChangeToFullscreen failed" error, which seems to be the cause of your issue.

To fix this, from the game's main menu, select Options, and open Display, then change the resolution and window mode. Save the changes and try to play the game.


Please let us know if that resolves the issue.


Kind Regards,

Keen Software House: QA Department

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Hello

"To fix this, from the game's main menu, select Options, and open Display, then change the resolution and window mode" Change it to what?

Also when the game is loading i usualy minimise it and do other thinghs, youtube,discord, gmail etc..is that he problem?

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Hello, engineer!

In the Display settings, please change your Resolution/Video Mode to any other Recommended aspect ratio and Window Mode from current to Window/Fullscreen Window/Fullscreen mode. Save the changes and try to play the game.


Kindly let us know if this works for you.


Kind Regards

Keen Software House: QA Department

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Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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