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Connection Problem - Game Paused
Won't Fix
Four of us started playing on dedicated server, and after a few days we started experiencing "Connection Problem". PCU is around 100 000, we moved it from default 100 000 to 300 000. From what I noticed when one specific player joins the server it starts happening. I just want to know is PCU having anything to do with that, and can a player cause "Connection Problem" for all players on the server?
RAM : 32 GB
CPU : Ryzen 3600X
SSD : 10 GB
MODS :
514062285
646796262
657749341
699142028
758597413
1359618037
1359954841
1653943631
1697184408
1712884109
1712885149
1906186459
1965654081
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Pw Wolf,
thank you for letting us know.
First of all, please be aware that we do not support mods. Is this issue happening the very same on unmodded world as well? Can you please try it? If the vanilla (no mods) game would work fine, please contact the mod creator/owner. It's their responsibility to make sure mods are working fine with the current game.
Do you have any more information about the player that is bringing this issue? It is always only issue with this player? Other can connect just fine, but as soon as this one player connects, the problem will arise?
Is it possible that this player has an ASUS PC? There is known issue when player is using ASUS build PC that has the GameFirst VI app that might lead towards similar issues. Can you check with the player, please?
If it would end up that there is no issue in mods nor in the player – the game would still act the same on vanilla game – can you please provide me more information?
I would need to take a look on the log and ideally on the save file as well.
For logs:
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder.
In SpaceEngineers, you can find the logs from the client/player that you are playing with.
In SpaceEngineersDedicated, you can find the server logs.
Please send both to me.
For saves:
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineersDedicated\Saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Any more information that you can share with me will help.
Thanks in advacne.
Kind Regards
Keen Software House: QA Department
Hello, Pw Wolf,
thank you for letting us know.
First of all, please be aware that we do not support mods. Is this issue happening the very same on unmodded world as well? Can you please try it? If the vanilla (no mods) game would work fine, please contact the mod creator/owner. It's their responsibility to make sure mods are working fine with the current game.
Do you have any more information about the player that is bringing this issue? It is always only issue with this player? Other can connect just fine, but as soon as this one player connects, the problem will arise?
Is it possible that this player has an ASUS PC? There is known issue when player is using ASUS build PC that has the GameFirst VI app that might lead towards similar issues. Can you check with the player, please?
If it would end up that there is no issue in mods nor in the player – the game would still act the same on vanilla game – can you please provide me more information?
I would need to take a look on the log and ideally on the save file as well.
For logs:
You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder.
In SpaceEngineers, you can find the logs from the client/player that you are playing with.
In SpaceEngineersDedicated, you can find the server logs.
Please send both to me.
For saves:
You can access your save files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineersDedicated\Saves.
Please zip the file and attach it here. If you are having difficulty attaching files you can optionally use Google Drive. When sharing a google drive link please make sure it is set to be downloadable by anyone with the link.
Any more information that you can share with me will help.
Thanks in advacne.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
Hello, Engineer!
Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.
If you or any other player will experience this issue again, please make a new thread and provide all needed info there.
Thank you for understanding.
Kind Regards
Keen Software House: QA Department
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