This object is in archive!
Ship stuck on the ice
Solved
Der Sir/Madam,
In gameplay my mothership stuck on the ice. I have tried to dig beneath and around the ship but i could not make the ship fly again. I have uploaded my save file to below link.
https://drive.google.com/drive/folders/1pcYnRdlf4ZclVrUCSwemQew3BnRT3hty?usp=sharing
It would be appreciated if you could take a look into my game through the save file and fix the issue.
Thank you so much. Regards
Murat Çaktu
I have the same bug
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello, Murat!
Thanks for providing the save file.
However, I seems not to be able to locate/find that ship. Can you please specify which one on the provided save it is? Just writing me the grid's name and providing some image should be enough. I need to know about which ship exactly you are speaking (you have multiple ships there) in order to try it on my end.
Please provide me more information.
Thanks.
Kind Regards
Keen Software House: QA Department
Hello, Murat!
Thanks for providing the save file.
However, I seems not to be able to locate/find that ship. Can you please specify which one on the provided save it is? Just writing me the grid's name and providing some image should be enough. I need to know about which ship exactly you are speaking (you have multiple ships there) in order to try it on my end.
Please provide me more information.
Thanks.
Kind Regards
Keen Software House: QA Department
Hello,
Thank you for your reply. I am sorry, i just shared wrong save file. Please find the correct save file from below link. I have also added a few screenshots below.
https://drive.google.com/drive/folders/1yKWI3aB6iAH2MXSubqW0Y7NAf3YipP9m?usp=sharing
The grid with problem is Static Grid 7498.
Thank you so much.
Hello,
Thank you for your reply. I am sorry, i just shared wrong save file. Please find the correct save file from below link. I have also added a few screenshots below.
https://drive.google.com/drive/folders/1yKWI3aB6iAH2MXSubqW0Y7NAf3YipP9m?usp=sharing
The grid with problem is Static Grid 7498.
Thank you so much.
Hello, Murat,
thanks for providing the save file. That was a big help!
It wanted some reverse engineering, but eventually I did find the block that is keeping your ship from flying.
Please take a look on my provided screen. You need to take the piston under the connector on the highlighted place out (grind it, delete it) and the ship should be able to fly again. At least it's working on my end.
Don't know what actually happened there or why this one exact piston was holding your ship down, though.
Anyway; hope my advice will work for you as well.
Please let me know.
Kind Regards
Keen Software House: QA Department
Hello, Murat,
thanks for providing the save file. That was a big help!
It wanted some reverse engineering, but eventually I did find the block that is keeping your ship from flying.
Please take a look on my provided screen. You need to take the piston under the connector on the highlighted place out (grind it, delete it) and the ship should be able to fly again. At least it's working on my end.
Don't know what actually happened there or why this one exact piston was holding your ship down, though.
Anyway; hope my advice will work for you as well.
Please let me know.
Kind Regards
Keen Software House: QA Department
Hi Ondrej,
Problem is solved with your advice. Thank you so much for your kind help. Have a great day!
Hi Ondrej,
Problem is solved with your advice. Thank you so much for your kind help. Have a great day!
Hello, Murat,
thanks for comming back with the update! Happy to hear that it's working for you as well.
Since there is no further assistance needed from our side, I will close this thread now.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
Hello, Murat,
thanks for comming back with the update! Happy to hear that it's working for you as well.
Since there is no further assistance needed from our side, I will close this thread now.
Happy Engineering!
Kind Regards
Keen Software House: QA Department
Replies have been locked on this page!