User already online issue

captain_chance 23 shared this bug ago

Won't Fix

when i attempt to join any server it says i am already on the server even tho i am not on it. i have deleted the game and redownloaded it to try and fix it but it didn’t fix it. i don’t know what to do

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I have the same bug

Replies (3)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen SWH QA Agent 2 ●

Hello, captain_chance 23!

Thank you for reporting the issue.

You can try the following approaches that might fix the issue.

1) Verify your game files in Steam ;

Right click on Space Engineers in Steam Library → Properties → Local Files → Verify Integrity of Game Files

2) Delete the SpaceEngineers.cfg file ;

It means your game configuration will be deleted.
You can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar, and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

3) Delete the ShaderCache folder

Same access as SpaceEngineers.cfg file.

4) Back up your whole Space Engineers Roaming folder and delete it.

Please let us know if any of these approaches work for you.

We are looking forward to assisting you.

Kind Regards,

Keen Software House: QA Department

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QA KeenSWH ●

Hello, Engineer!

Because there is no new comment from you, and we are unable to reproduce the issue on our own, I will close this thread now as outdated.

If you or any other player will experience this issue again, please make a new thread and provide all needed info there.

Thank you for understanding.

Kind Regards

Keen Software House: QA Department

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