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Crashing

Space Whale shared this bug 20 months ago
Solved

i crash at unusual points like i just join the game and get in a seat. BOom crash. i activate my jump drive. Boom crash! i grind something down. BOOM! gosh darn crash. i have verified the integrity of the files about 3 times already. is there some game issue going on or is SE just having a hissy fit

Replies (2)

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Hello!


Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.


Kind Regards

Keen Software House

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Hello, Space Whale,

thanks for letting us know about your issue that you are experiencing.

Unfortunately I would need more information like a log, for instance.

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Can you please tell me if this issue is isolated to one certain world/save that you are playing on, or do you experience it across multiple saves/worlds?

Are you using any mods in the game, that is crashing? If yes, can you please try to disable the mod(s) and try again?

If the game would work fine without the mod(s), please contact the mod creator/owner, as we do not provide support for mods.

You can also try these workarounds:

  • Delete SpaceEngineers.cfg file (it means your game configuration will be deleted) – you can access your SpaceEngineers.cfg by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.
  • Delete ShaderCache folder – same access as above
  • Back up your whole Space Engineers Roaming folder and delete it
  • Restart Steam
  • Reinstall VC Redist 2017
  • Update graphic drivers
  • Reinstall the game
  • Make sure your operating system is fully updated

Hope something will work for you and you will find yourself able to play the game again. If no, please let me know about the current situation after performing these steps as written above.

Thanks in advance.

Kind Regards

Keen Software House: QA Department

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Hello! Reinstalling the game worked but im still curious what triggered it. But i do not have said issue anymore. Thanks anyway i reinstalled the game before i got told to get the roaming So sorry for that. Have a nice day!

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Hello, Space Whale,

thanks for comming back here and for the update.

As there is no further assistance needed from our side, I will close this thread.

Happy Engineering!

Kind Regards

Keen Software House: QA Department

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